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Showing 102 to 111 of 1296 search results for retail general insurance.

  1. FSA Complaints data 1 July to 31 December 2011 [pdf]

    Data Published: 19/04/2013 Last modified: 04/08/2016
    FSA commentary on FSA Aggregate Complaints Data 2011 H2 including highlights.
  2. FSA Firm-level complaints data 2010 H2 [xls]

    Data Published: 22/04/2013 Last modified: 04/08/2016
    FSA Firm-level complaints data 2010 H2. For firms submitting 500 or more opened complaints within their six month reporting period. Contains opened, closed, upheld and speed of closure.
  3. Closed complaints

    Data Published: 19/10/2023 Last modified: 19/10/2023
    This page provides a breakdown of complaints closed by product group and firm type.
  4. FSA Commentary on FSA Complaints Data 2011 H1 [pdf]

    Data Published: 19/04/2013 Last modified: 04/08/2016
    FSA commentary on FSA Aggregate Complaints Data 2011 H1 including highlights.
  5. FSA Commentary on FSA Complaints Data 2010 H2 [pdf]

    Data Published: 19/04/2013 Last modified: 04/08/2016
    FSA commentary on FSA Aggregate Complaints Data 2010 H2 including highlights.
  6. Aggregate complaints data to 2022 H2 [xlsx]

    Data Published: 27/04/2023
    Aggregate sector wide firm complaints data for 2022 H2. Including opened, closed, upheld, speed of closure and redress.
  7. Aggregate complaints data to 2022 H1 [xlsx]

    Data Published: 20/10/2022
    Aggregate sector wide firm complaints data for 2022 H1. Including opened, closed, upheld, speed of closure and redress.
  8. Leading the Way on Regulation

    Speeches Published: 16/05/2019 Last modified: 17/05/2019
    Speech delivered by Karina McTeague, Director of General Insurance and Conduct Specialists Supervision, at the British Insurance Brokers' Association (BIBA) Conference 2019.  
  9. How to complete and submit your REP005 High Earners Report [pdf]

    Data Published: 19/05/2016 Last modified: 03/08/2016
  10. FSA Firm-level complaints data 2012 H1 [xls]

    Data Published: 22/04/2013 Last modified: 04/08/2016
    FSA Firm-level complaints data 2012 H1. For firms submitting 500 or more opened complaints within their six month reporting period. Contains opened, closed, upheld and speed of closure.