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Showing 402 to 411 of 1296 search results for retail general insurance.

  1. General Insurance pricing practices market study

    We have published the final findings of our general insurance pricing practices market study. As part of this, we set out a package of remedies to address the concerns identified.

  2. The FCA has fined Liberty Mutual Insurance Europe SE £5.2 million for failures in its oversight of mobile phone insurance claims and complaints handling

    Press Releases Published: 30/10/2018 Last modified: 30/10/2018
    The Financial Conduct Authority (FCA) has fined Liberty Mutual Insurance Europe SE (Liberty) £5,280,800 for failures between 5 July 2010 and 7 June 2015 in its oversight of its mobile phone insurance claims and complaints handling processes

  3. Insights from the 2021 Cyber Coordination Groups

    Research insights Published: 08/12/2022 Last modified: 01/02/2023
    An overview of insights arising from the discussions held at the FCA’s quarterly Cyber Coordination Group (CCG) meetings throughout 2021.

  4. Retail intermediary market interactive analysis 2021

    Data Published: 21/07/2022 Last modified: 21/07/2022
    This page provides the FCA's interactive dashboard of the intermediary sector, based on the 2021 data drawn from the Retail Mediation Activities Return (RMAR).

  5. Automated advice: existing rules and guidance

    Firms Published: 27/03/2022 Last modified: 10/02/2023
    Before applying for Innovation Pathways, read our existing rules and guidance to check whether your question is covered.

  6. CP15/32: Smarter Consumer Communications: Removing certain ineffective requirements in our Handbook

    Consultation papers Published: 22/10/2015 Last modified: 06/09/2016
    The proposal to remove the requirement for firms to produce a CFPPFM will be of direct interest to insurance companies operating with-profits business, their customers, potential customers and firms providing ... The proposal to delete the IDD and CIDD

  7. FCA review highlights gap between insurance claims service and SMEs’ expectations

    Press Releases Published: 22/05/2015 Last modified: 22/05/2015
    when buying general insurance products. ... The FCA assessed 25 firms’ involved in the settlement and management of claims, including 5 insurers, 10 insurance intermediaries (including 5 managing general agents) and 10 loss assessing firms.

  8. FS19/04: Fair Pricing in Financial Services: summary of responses and next steps

    Feedback statements Published: 31/10/2018 Last modified: 18/07/2019
    This Feedback Statement (FS) follows the publication of our Discussion Paper (DP) on Fair Pricing in Financial Services in October 2018.

  9. Apply to become a credit reference agency or credit information services provider

    Firm authorisation Published: 27/04/2020 Last modified: 13/12/2023
    Find out how to apply to the FCA for authorisation if you want to provide credit references or credit information services.

  10. FCA operating service metrics 2022/23

    Data Published: 20/07/2023 Last modified: 26/02/2024
    This report sets out how the FCA performed in 2022/23 against 54 operating service metrics, including how it dealt with regulatory applications, telephone enquiries and other correspondence.

  11. Competition and conduct regulation in financial services

    Speeches Published: 09/09/2013 Last modified: 10/09/2013
    Speech by Christopher Woolard, Director of Policy, Risk and Research, the FCA, at the Regulatory Policy Institute's Annual Competition and Regulation Conference. This is the text of the speech as drafted, which may differ from the delivered version.
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