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Showing 792 to 801 of 815 search results for retail general insurance sector.

  1. General Insurance pricing practices market study

    We have published the final findings of our general insurance pricing practices market study. As part of this, we set out a package of remedies to address the concerns identified.

  2. Financial watchdog warns insurers to protect customers’ wellbeing during cost of living squeeze

    Press Releases Published: 29/09/2022 Last modified: 29/09/2022
    The Financial Conduct Authority (FCA) has written to insurers urging them to protect customers as the cost of living rises

  3. Overall complaints fell by 1.4%, driven by a reduction in complaints related to current accounts and savings accounts. PPI complaints rise

    Press Releases Published: 30/03/2016 Last modified: 07/02/2022
    Financial services firms received 2.11 million new complaints between July and December 2015, according to new complaints data published today by the Financial Conduct Authority.

  4. Financial services regulation and enforcement: recent developments and emerging issues

    Speeches Published: 09/10/2013 Last modified: 10/10/2013
    Speech by Tracey McDermott, Director of Enforcement and Financial Crime at the NERA Economic Consulting seminar, London. This is the text of the speech as drafted, which may differ from the delivered version.

  5. General insurance product value and coronavirus (Covid-19) Guidance – update

    Studies and reviews Multi-firm reviews Published: 25/08/2021 Last modified: 25/08/2021
    We set out the findings from our multi-firm review assessing how firms have responded to our general insurance (GI) distribution chain Guidance (further to the product governance rules implemented by the IDD) and coronavirus (Covid-19) value Guidance

  6. Information on how Consumer Credit Act 1974 s.75 applies to travel services payments – September 2021

    FOI Release Date of Release: 21/09/2021
    FCA provides information on how Consumer Credit Act 1974 s.75 applies to travel services payments made via travel agents.

  7. Authorised fund managers’ assessments of fund value 2023

    Multi-firm reviews Published: 10/08/2023 Last modified: 10/08/2023
    Feedback following the second MFR of Authorised Fund Managers compliance with our Assessment of Value rules.

  8. PS15/22: General Insurance Add-Ons Market Study – Remedies: banning opt-out selling across financial services and supporting informed decision-making for add-on buyers, including feedback on CP15/13 and final rules and guidance

    Policy statements Published: 28/09/2015 Last modified: 31/03/2016
    PS15/22: General Insurance Add-Ons Market Study – Remedies: banning opt-out selling across financial services and supporting informed decision-making for add-on buyers, including feedback on CP15/13 and ... Policy Statement 15/22 [PDF]. This Policy

  9. FSA fines Norwich Union Life £1.26m for exposing its customers to the risk of fraud

    Press Releases Published: 17/12/2007 Last modified: 08/11/2016
    The Financial Services Authority (FSA) has fined Norwich Union Life £1.26 million for not having effective systems and controls in place to protect customers' confidential information and manage its financial crime risks. These failings resulted in

  10. Interest rate benchmark reform: transition to a world without LIBOR

    Speeches Published: 12/07/2018 Last modified: 12/07/2018
    Andrew Bailey, chief executive of the FCA, on transitioning from LIBOR to alternative interest rate benchmarks.

  11. FCA proposes introduction of price cap on rent-to-own firms to protect vulnerable consumers from high costs

    Press Releases Published: 22/11/2018 Last modified: 22/11/2018
    The Financial Conduct Authority today proposed to introduce a price cap on the rent-to-own (RTO) sector. The cap, subject to consultation, will come into force on 1 April 2019 providing protection for some of the most financially vulnerable people
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