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Showing 82 to 91 of 212 search results for review of outcomes monitoring under the Consumer Duty.

  1. FCA outcomes and metrics

    The FCA is committed to being clear about how it is accountable for its progress. The FCA sets out its outcomes and the metrics it will use to measure them.

  2. SME collections and recoveries review

    Multi-firm reviews Published: 12/07/2022 Last modified: 12/07/2022
    Findings from our multi-firm review assessing how retail banks treat their SME customers in collections and recoveries.

  3. Financial promotions data 2021

    Data Published: 03/02/2022 Last modified: 10/01/2023
    The FCA publishes data on the number of financial promotions that it has taken action on to mitigate non-compliance with the FCA's rules. This data is for January 2021 to 31 December 2021.

  4. Financial promotions quarterly data 2022 Q1

    Data Published: 27/04/2022 Last modified: 22/07/2022
    We publish data on the number of financial promotions that it has taken action on to mitigate non-compliance with the our rules. This data is for January 2022 to 31 March 2022.

  5. The Financial Resilience Survey data

    Data Published: 04/04/2024 Last modified: 04/04/2024
    The FCA presents the results of the final Financial Resilience Survey issued in October 2023.

  6. Call of Duty: How putting customers front and centre will help industry innovate

    Speeches Published: 22/02/2023 Last modified: 17/11/2023
    Speech by Sheldon Mills, Executive Director, Consumers and Competition, delivered at the 'Countdown to Implementation of the Consumer Duty' event.

  7. Highlights of the FCA’s approach in 2022

    Press Releases Published: 21/12/2022 Last modified: 30/01/2023
    The FCA set out a new three-year strategy in April designed to improve outcomes for consumers and markets.

  8. 2014 Disclosure Log

    Last modified: 30/01/2020
    The aim of the FCA's Disclosure Log is to keep information that it has released under the Freedom of Information Act and which it thinks is of wider public interest. Find the Disclosure Log for 2014. 

  9. Credit unions carrying out consumer credit activities

    Tasks for firms Published: 16/11/2015 Last modified: 03/04/2024
    Find out how to notify the FCA or apply for permission to carry out Conditional Sale, Hire Purchase or other types of consumer credit activity.

  10. Practical implications of US law on EU practice

    Speeches Published: 19/01/2017 Last modified: 20/01/2017
    Speech by Mark Steward, Director of Enforcement and Market Oversight at the FCA, delivered at the Practising Law Institute’s annual seminar on securities regulation in Europe.

  11. Supporting consumers in challenging times

    Speeches Published: 05/05/2022 Last modified: 16/05/2022
    Speech by Sheldon Mills, Executive Director, Consumers and Competition, delivered at the Building Societies Annual Conference