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Showing 171 to 180 of 389 search results for rules and guidance in our Consumer Credit sourcebook.

  1. FS20/3: Temporary financial relief for consumers impacted by coronavirus: feedback on draft guidance and rules

    Feedback statements Published: 09/04/2020 Last modified: 13/03/2024
    We summarise responses to our proposals to provide consumers with temporary support because of the coronavirus (Covid-19) situation

  2. Nikhil Rathi – APM opening remarks 2022

    Speeches Published: 12/10/2022 Last modified: 12/10/2022
    Opening remarks by Nikhil Rathi, Chief Executive of the FCA delivered at the FCA's 2022 Annual Public Meeting.

  3. Financial promotions data 2022

    Data Published: 03/02/2023 Last modified: 03/02/2023
    The FCA publishes data on the number of financial promotions that it has taken action on to mitigate non-compliance with the FCA's rules. This data is for January 2022 to 31 December 2022.

  4. Regulating for better outcomes - next steps in consumer credit

    Speeches Published: 08/10/2021 Last modified: 08/10/2021
    Speech by Nisha Arora, Director of Consumer and Retail Policy, given at Westminster Business Forum

  5. FS20/4: Temporary financial relief for consumers impacted by coronavirus: feedback on draft guidance and rules (motor finance and high cost credit)

    Feedback statements Published: 24/04/2020 Last modified: 14/05/2020
    Measures to provide consumers in the motor finance and high cost credit sectors with temporary support in the light of coronavirus

  6. Coronavirus (Covid-19): Information for firms on working with consumers and clients

    Published: 10/12/2020 Last modified: 10/12/2020
    Information for firms on the impact of coronavirus on consumers, including access to cash, accessing restricted savings and handling consumer claims.

  7. Firm handling of complaints during coronavirus

    Firms Published: 01/05/2020 Last modified: 12/05/2021
    Find out about how firms should handle complaints during coronavirus.

  8. CP15/39: Rules and guidance on payment protection insurance complaints

    Consultation papers Published: 26/11/2015 Last modified: 30/11/2015
    CP15/39: Rules and guidance on payment protection insurance complaints. Consultation papers First published:. ... a new fee rule on funding this consumer communications campaign. new rules and guidance on the handling of PPI complaints in light of the

  9. Money laundering and terrorist financing

    Focus areas Published: 02/08/2015 Last modified: 21/02/2023
    Find out more about the regulations and risk-based approach to anti-money laundering.

  10. Countdown to the Consumer Duty

    Speeches Published: 10/05/2023 Last modified: 10/05/2023
    Speech by Sheldon Mills, Executive Director, Consumers and Competition at EY: Less than three months to go until the Consumer Duty Implementation webinar