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Showing 301 to 310 of 389 search results for rules and guidance in our Consumer Credit sourcebook.

  1. PS20/8: Motor finance discretionary commission models and consumer credit commission disclosure

    Policy and guidance Policy statements Published: 15/10/2019 Last modified: 28/07/2020
    We’re banning commission models that give motor finance brokers/dealers an incentive to raise customers’ finance costs.

  2. FCA clarifies fairer treatment of regular premium PPI complaints and proposes new mailing requirements

    Press Releases Published: 07/11/2018 Last modified: 23/10/2023
    The FCA has today issued final guidance that clarifies its expectations about the handling of certain regular premium payment protection insurance (PPI) complaints.

  3. Facing the future – challenges and priorities for the FCA

    Speeches Published: 12/11/2020 Last modified: 12/11/2020
    Speech by our CEO, Nikhil Rathi, given at the Address to the City Regulators, Mansion House.

  4. Coronavirus linked forbearance: key findings

    Multi-firm reviews Published: 25/03/2021 Last modified: 15/04/2021
    We set out our findings from our review, where we considered mortgage and consumer credit firms' implementation of Tailored Support Guidance since November 2020 and the operational readiness of firms to support customers in financial difficulty.

  5. Our approach to supervision

    Corporate documents Published: 19/03/2024 Last modified: 19/03/2024
    Our approach to supervision sets out how we carry out our regulatory oversight. It is designed to help firms, consumers and markets understand how we work, and fulfil our accountability to Parliament and to the public.

  6. FCA sets out approach to Non-Executive Directors and the Senior Managers Regime

    Press Releases Published: 23/02/2015 Last modified: 23/02/2015
    The FCA and PRA also published a consultation on proposed whistleblowing rules for banks, building societies, credit unions and insurers. ... for non-directive insurers, a consultation on individual accountability. These documents will be followed by

  7. FCA response to the independent panels’ annual reports

    Corporate documents Published: 01/02/2024 Last modified: 07/02/2024
    In line with its statutory requirement, the FCA responds to key representations made by the Panels in their respective Annual Reports.

  8. Measuring our impact before we intervene

    Corporate documents Published: 24/07/2018 Last modified: 06/02/2024
    Find out how we measure our impact before we intervene with rule-making powers.

  9. Our approach to ensuring firms treat vulnerable customers fairly

    Speeches Published: 05/03/2020 Last modified: 06/03/2020
    Speech given by Nisha Arora, Director, Consumer and Retail Policy at the TISA Vulnerability Conference.

  10. PS15/24: Whistleblowing in deposit-takers, PRA-designated investment firms and insurers

    Policy statements Published: 06/10/2015 Last modified: 26/05/2016
    Policy Statement 15/24 [PDF]. Our new rules affect:. UK deposit-takers with assets of £250m or greater (including banks, building societies and credit unions). ... we regulate, such as stockbrokers, mortgage brokers, insurance brokers, investment firms