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Financial Lives survey
Based on nearly 13,000 face-to-face and online interviews, Financial Lives is our largest tracking survey of adults and their finances. It reveals a wealth of information about different types of consumer and their experiences of financial products and services. -
Financial Lives cost of living (January 2023) recontact survey: data tables [xlsx]
These are the data tables from the Financial lives cost of living January 2023 recontacty survey. The survey gives detailed information on UK adults, their product holding, attitudes and engagement with financial providers. -
Financial Lives Survey 2017: Data Tables: Volume 10 - Advice 1 [xlsx]
This volume of tables contains questions on: Advice 1 (have received regulated advice in last 12 months about investments, saving into a pension or retirement planning). The Financial Lives Survey 2017 is a tracking study designed to provide the FCA -
Financial Lives Survey 2017: Data Tables: Volume 11 - Advice 2 [xlsx]
This volume of tables contains questions on: Advice 2 (have not had regulated advice in last 12 months about investments, saving into a pension or retirement planning, but might need it). The Financial Lives Survey 2017 is a tracking study designed -
Financial Lives: The experiences of vulnerable consumers – Case Studies [pdf]
The case studies presented here explore the experiences that vulnerable consumers had when dealing with retail financial services firms, based on face-to-face depth interviews, undertaken by IFF research. -
Financial Lives Survey 2017: Data Tables: Volume 14 - Fraud scams [xlsx]
This volume of tables contains questions on: fraud and scams. The Financial Lives Survey 2017 is a tracking study designed to provide the FCA with insight on consumer behaviour and experience in the retail financial markets we regulate. -
Financial Lives Survey 2017: Data Tables: Volume 3 - Retail investment [xlsx]
This volume of tables contains questions on: retail investments, stocks and shares ISA, shares or equities, The Financial Lives Survey 2017 is a tracking study designed to provide the FCA with insight on consumer behaviour and experience in the -
Financial Lives Survey 2017: Data Tables: Volume 2 - Retail banking [xlsx]
This volume of tables contains questions on: Retail Banking. The Financial Lives Survey 2017 is a tracking study designed to provide the FCA with insight on consumer behaviour and experience in the retail financial markets we regulate. -
Financial Lives Survey 2017: Data Tables: Volume 12 - Self employed [xlsx]
This volume of tables contains questions on: Self-employed banking questions. The Financial Lives Survey 2017 is a tracking study designed to provide the FCA with insight on consumer behaviour and experience in the retail financial markets we -
Financial Lives Survey 2017: Data Tables: Volume 20 - Custom tables [xlsx]
This volume of tables contains questions on: regulated advice, general insurance cross product holdings, gender, retirement income, switching day to day accounts. The Financial Lives Survey 2017 is a tracking study designed to provide the FCA with -
Financial Lives Survey 2017: Data Tables: Volume 5 - Consumer credit [xlsx]
This volume of tables contains questions on: consumer credit, credit card, motor finance, and personal loans. The Financial Lives Survey 2017 is a tracking study designed to provide the FCA with insight on consumer behaviour and experience in the