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Showing 132 to 141 of 211 search results for section of the Financial lives 2020 survey.

132. Financial Lives survey

     Based on nearly 13,000 face-to-face and online interviews, Financial Lives is our largest tracking survey of adults and their finances. It reveals a wealth of information about different types of consumer and their experiences of financial products and services.

133. UK’s cash infrastructure and consumer research

     External research Published: 23/07/2021 Last modified: 23/07/2021
     The FCA provides a broad overview of the access to cash evidence base, including the impact of coronavirus (Covid-19), which will inform the FCA's ongoing work on access to cash. 

134. Financial Lives January 2023: Consumer experience of the rising cost of living – the burden of bills and ways to get support

     Financial Lives Published: 17/05/2023 Last modified: 26/07/2023
     The FCA are providing selected statistics in this research note from its Financial Lives cost of living (Jan 2023) recontact survey, to give an insight into the financial situation UK adults experienced over the 6 months to January 2023.

135. Personal data used when you contact us

     Last modified: 01/07/2024
     How and why the FCA uses personal data to help us respond when you contact the organisation.

136. FCA launches review of the Credit Information Market

     Press Releases Published: 27/06/2019 Last modified: 27/06/2019
     The Financial Conduct Authority (FCA) has today launched a market study to examine how the credit information market operates and the impact it has on consumers.

137. Protecting access to cash and banking services

     Speeches Published: 13/05/2021 Last modified: 13/05/2021
     Speech by Sheldon Mills, Executive Director, Consumers and Competition, delivered at Which? Cash Summit 2.0

138. FCA highlights continued support for consumers struggling with payments

     Press Releases Published: 22/10/2020 Last modified: 22/10/2020
     The FCA is highlighting its continued support for consumers struggling with payments due to coronavirus (Covid-19).

139. 5 Conduct Questions Programme

     Tasks for regulated firms Published: 12/04/2017 Last modified: 13/02/2023
     The FCA has engaged with firms on conduct and risk and is now feeding back findings on good and bad practice. The 5 Conduct Questions Programme covers the importance of overall governance, identifying conduct risk and fostering staff engagement

140. New guidance to help firms do more for vulnerable consumers

     Press Releases Published: 29/07/2020 Last modified: 25/09/2020
     The FCA has set out new best practice guidance for firms to do more to protect vulnerable consumers.

141. Is this the decade of the credit union?

     Speeches Published: 17/01/2020 Last modified: 17/01/2020
     Speech by Charles Randell, Chair of the FCA, delivered at the National Credit Union Forum, Penrith.

142. FCA finds the Covid-19 pandemic leaves over a quarter of UK adults with low financial resilience

     Press Releases Published: 11/02/2021 Last modified: 11/02/2021
     The Financial Conduct Authority (FCA) has released its latest Financial Lives survey (FLS), looking at consumers’ financial situations, the financial products they choose and their experiences of engaging with financial services firms.