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TR17/1: Customer understanding: Retail banks and building societies
This report provides the findings from our thematic review into firms’ assessment of customer understanding of transactions delivered by retail banks and building societies to consumers. -
Bank and FCA launch next phase of sterling Libor transition work
The Bank of England and the Financial Conduct Authority (FCA) are today announcing the next phase of work with market participants on Libor transition. -
PS21/18: Restricting CMC charges for financial products and services claims
This policy statement sets out new rules for claims management companies (CMCs). The rules restrict the fees charged by CMCs for managing claims about non-PPI financial products and services. -
Findings of multi-firm review into insurers' valuation of vehicles
We set out the findings from our review which assesses firms’ claims-handling processes for valuing vehicles which have been stolen or written-off (‘total-loss’ claims). -
FCA warns that younger investors are taking on big financial risks
The Financial Conduct Authority (FCA) has published research findings into better understanding investors who engage in high-risk investments like cryptocurrencies and foreign exchange. -
Building operational resilience: impact tolerances for important business services
The Bank of England (the Bank), Prudential Regulation Authority (PRA) and Financial Conduct Authority (FCA) have today published a shared policy summary and co-ordinated consultation papers (CPs) on new requirements to strengthen operational -
Briefing on the FCA’s consultation on its reward offer and trade union recognition
On 22 September, we began consulting with colleagues on our future reward offer. The offer ensures the FCA continues to provide one of the best employment packages of any regulator or enforcement agency in the UK. -
Financial Conduct Authority’s regulatory sandbox opens to applications
The regulatory sandbox is part of Project Innovate, an initiative kicked off in October 2014, to help us encourage innovation in the interests of consumers and promote competition through disruptive innovation. -
Supreme Court judgment in FCA’s business interruption insurance test case
The Supreme Court has delivered its judgment in the Financial Conduct Authority’s (FCA)’s business interruption insurance test case. -
FCA response to the Independent Review of the Funding of Debt Advice by Peter Wyman
many of whom can be vulnerable.We are working through the detail of the recommendations that affect the FCA directly, and look forward to working closely with the Money Advice Service