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The FCA’s and PSR’s joint approach to Access to Cash
For many people cash continues to be a vital way of making payments, despite the changes brought by Covid 19. As High Streets prepare to re-open, more shops will rely on the availability of cash and the ability to access banking services such as -
Regulating high frequency trading
Speech by Martin Wheatley, CEO, the FCA, at the Global Exchange and Brokerage Conference, New York. This is the text of the speech as drafted, which may differ from the delivered version. -
Banks, insurers and Lloyd’s managing agents
Find out about the authorisation process if you're one of these types of firm. -
Monthly PPI refunds and compensation
The FCA provides figures on refunds and compensation paid to customers who have complained about PPI. -
Insurance: business practice, suitability and eligibility
The rules in ICOBS 7 were amended so they were closer to the wording in the Distance Marketing of Consumer Financial Services Directive (DMD). The requirements applying to insurers are unchanged. -
LIBOR transition in the derivatives market
FCA has worked alongside other regulators, trade associations and market participants to enable liquid markets in SONIA derivatives to help the transition from LIBOR -
Our investigations – the evolving approach
Speech by Jamie Symington, Director of Investigations at the FCA, at the Legal Week Banking Litigation and Regulation Forum. -
Financial Sanctions
Find out what to do if your firm is subject to financial sanctions or you suspect there has been a sanctions breach. -
Complaints data items: FAQs
Complaints data items: FAQs -
Customer Understanding of Transactions
We can report that in general firms demonstrated good practice. Examples of positive practices we observed through our survey include:.