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FCA calls for consumers to think back, then act as PPI deadline closes in
With only one month to go until the 29 August 2019 PPI complaints deadline, the Financial Conduct Authority (FCA) is urging consumers to jog their memories back to the 1990s and 2000s when they may have bought products and were mis-sold PPI at the -
FCA confirms the next stage of support for mortgage borrowers
The Financial Conduct Authority (FCA) has confirmed the support mortgage borrowers will receive if they continue to face payment difficulties due to coronavirus. -
FCA clamps down on marketing of high-risk investments to consumers
We have finalised stronger rules to help tackle misleading adverts that encourage investing in high-risk products. -
Where next for investment and asset management regulation?
Speech by Megan Butler, Executive Director of Supervision - Investment, Wholesale and Specialists at the FCA, delivered at the FT Investment Management Summit Europe 2017. -
Consumer investments data review April 2021 – March 2022
A summary of the FCA's work to tackle consumer harm in the investment market, between 1 April 2021 and 31 March 2022. -
PS18/19: Assessing creditworthiness in consumer credit
In this Policy Statement we respond to feedback arising from CP17/27 (PDF) and publish final rules and guidance on assessing creditworthiness in consumer credit. -
Call for Inputs: Big Data in retail general insurance
We are also seeking views on whether our regulatory framework affects developments in Big Data or unduly constrains innovation in the interest of consumers. ... In looking at consumer outcomes, we are also interested in how Big Data might affect -
FCA warns public of increased threat of loan scams, as borrowers lose over £3.5 million a year
Over £3.5 million was lost to loan fee fraud in 2017 Loan fee fraud reports to the FCA increase by 44% from 2016 to 2017 72% of the public are unaware of scams in relation to loans -
How we can help consumers cope during the cost of living squeeze
In this blog, Sheldon Mills discusses the ways we can help consumers, and how we ensure customer protection when faced with financial challenges arising from the cost of living. -
Occasional Paper No. 42: Increasing credit card payments using choice architecture: The case of anchors and prompts
In this paper we investigate ways to encourage consumers to repay more of their credit card debt.