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Showing 1231 to 1240 of 1503 search results for through our consumer research.

  1. TR14/15 – Mobile banking and payments

    Thematic reviews Published: 11/09/2014 Last modified: 17/09/2014
    This final report summarises the findings from our thematic review. The retail banking sector now enables everyday banking and payments to be made through a mobile device. ... our findings will also support our other work, such as Project Innovate, which

  2. Pension freedoms data collection exercise: analysis and findings

    News stories Published: 16/09/2015 Last modified: 16/09/2015
    Consumer access to the pension freedoms. Financial advice requirements and the treatment of insistent customers. ... Our aim is to ensure consumers are appropriately protected and that there is effective competition in this market.

  3. FCA confirms support for mortgage borrowers impacted by coronavirus

    Press Releases Published: 17/11/2020 Last modified: 17/11/2020
    On 2 November, the Financial Conduct Authority (FCA) announced proposals to enhance support for borrowers affected by coronavirus (Covid-19).

  4. FCA confirms how it will use new power to publicise warning notices

    Press Releases Published: 15/10/2013 Last modified: 15/10/2013
    Publishing these details will support the FCA’s objectives of consumer protection and protecting and enhancing the integrity of the UK’s financial system. ... we are taking to tackle misconduct to ensure markets work well and consumers get a fair deal

  5. PS17/21: Insurance Distribution Directive implementation – Feedback to CP17/7 and near-final rules

    Policy statements Published: 25/09/2017 Last modified: 01/06/2018
    This is our first Policy Statement setting out our near final rules for our implementation of the Insurance Distribution Directive (IDD).

  6. FCA penalises Al Rayan Bank PLC for anti-money laundering failures 

    Press Releases Published: 11/01/2023 Last modified: 11/01/2023
    We have fined Al Rayan Bank for failing to put in place adequate anti-money laundering (AML) controls.

  7. FS19/5: Effective competition in non-workplace pensions

    Feedback statements Published: 30/07/2019 Last modified: 12/03/2021
    We have published our recent work on competition in the non-workplace pensions market. We are setting out the issues we have identified and seek stakeholder views to help develop our proposals for change.

  8. Financial Conduct Authority confirms approach to improving responsibility and accountability in the banking sector

    Press Releases Published: 16/03/2015 Last modified: 16/03/2015
    The FCA has also published guidance consultation on ‘Risks to customers from performance management at firms’ relevant to all firms that deal with retail consumers. ... The FCA expects all firms who deal with retail consumers to read the report and

  9. Financial Conduct Authority says time to end premium calls for consumers

    Press Releases Published: 14/04/2014 Last modified: 15/04/2014
    The FCA is concerned that customers are being charged high rates to contact financial services firms and will consult with industry, consumer organisations and consumers to ensure customer calls are more ... affordable. Christopher Woolard, the FCA’s

  10. CP22/24: Broadening access to financial advice for mainstream investments

    Consultation papers Published: 30/11/2022 Last modified: 03/08/2023
    We are aiming to allow firms to provide mass-market consumers with straightforward financial needs greater access to simplified advice on investing into mainstream products