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Showing 151 to 160 of 1503 search results for through our consumer research.
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Beyond disclosure for high-risk investments: slow down and think
This article explores our research into risk warnings, decision points and self-certification, published in January 2021. -
Regulation for a different world
Speech by our CEO, Nikhil Rathi, on Regulation for a Different World at the Association of Foreign Banks. -
Occasional Paper No. 43: Weighing anchor on credit card debt
In this study we conduct a hypothetical credit card payment experiment to test an intervention to de-anchor payment choices. -
PS19/16: High-Cost Credit Review: Overdraft policy statement
These are the final rules we are introducing to reform the overdraft market. -
Service standards 2019/20
The FCA measures its performance using service standards. These are the levels of performance that it aims to meet when carrying out its regulatory functions. This service standards analysis is for 2019/20. -
Our approach to ensuring firms treat vulnerable customers fairly
Speech given by Nisha Arora, Director, Consumer and Retail Policy at the TISA Vulnerability Conference. -
Service standards 2018/19
The FCA measures its performance using service standards. These are the levels of performance that it aims to meet when carrying out its regulatory functions. This service standards analysis is for 2018/19. -
Wholesale market policy – a year in review
Speech by David Lawton, Director of Markets Policy and International, FCA, delivered at the ICI Global Trading and Market Structure Conference in London on 8 December 2015. This is the text of the speech as drafted, which may differ from the -
Speech: New thinking in regulatory economics
Changing the minds of a high proportion of consumers through interventions based on today’s ‘behavioural economics’ is typically rather hard. ... It shows that changing the minds of a high proportion of consumers through interventions based on -
Complaints data items: FAQs
Complaints data items: FAQs