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Showing 161 to 170 of 1503 search results for through our consumer research.

  1. Occasional Paper No. 23: Full disclosure: a round-up of FCA experimental research into giving information

    Occasional papers Published: 23/11/2016 Last modified: 23/11/2016
    This paper describes the results of eight experiments into giving information carried out by the FCA.
  2. Coronavirus (Covid-19): Information for firms on working with consumers and clients

    Published: 10/12/2020 Last modified: 10/12/2020
    Information for firms on the impact of coronavirus on consumers, including access to cash, accessing restricted savings and handling consumer claims.
  3. Firms continue to fail to meet our expectations on their use of dealing commission

    Multi-firm reviews Published: 03/03/2017 Last modified: 29/11/2021
    We summarise our findings from a review that analysed dealing commission expenditure across 31 investment managers (covering asset managers, wealth managers and host-authorised corporate director providers) between 2012 and 2015.
  4. The hallmarks of a future-fit workforce

    Speeches Published: 05/03/2024 Last modified: 05/03/2024
    Speech by Emily Shepperd, Chief Operating Officer and Executive Director of Authorisations at TheCityUK and Financial Services Skills Commission Future Skills Conference.
  5. The role of consumer decision-making in ensuring good market dynamics in the mortgage sector

    Speeches Published: 05/10/2016 Last modified: 31/10/2016
    Speech by Christopher Woolard, Director of Strategy and Competition at the FCA, at the Mortgages Conference.
  6. Testing what gets consumers engaged with their pension – and why

    Research Published: 08/12/2023 Last modified: 13/12/2023
    This article summarises research undertaken by Mike Gilmore (during his time working for the FCA), Deanna Karapetyan, Gráinne Murphy, Cherryl Ng and Jackie Spang.
  7. New overdraft rules mean 7 out of 10 people will be better off or see no change

    Press Releases Published: 22/01/2020 Last modified: 22/01/2020
    7 out of 10 overdraft users will be better off or see no change, when new rules on overdrafts, introduced by the Financial Conduct Authority, come into force in April 2020.
  8. Intergenerational challenges: what Mike and the Mechanics can teach us about pensions

    Speeches Published: 16/07/2018 Last modified: 19/01/2021
    Speech by Christopher Woolard, Executive Director of Strategy and Competition at the FCA, delivered at the Pensions Policy Institute, London.
  9. Agile regulation and planning for success

    Speeches Published: 06/10/2022 Last modified: 06/10/2022
    Speech by Emily Shepperd, FCA Chief Operating Officer and ED Authorisations, delivered at CISI/The Financial Planning Conference 2022
  10. Mortgage Lending in the post MMR world

    Speeches Published: 05/11/2014 Last modified: 10/11/2014
    Speech by Linda Woodall, Director of Mortgage and Consumer Lending, Council of Mortgage Lenders Conference, London. This is the text of the speech as drafted, which may differ from the delivered version.