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Showing 211 to 220 of 1503 search results for through our consumer research.
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Consumer Credit and the FCA: one year on
What might be more of a surprise to some, however, is that our analysis has shown that it is typically middle-aged consumers, with higher incomes, who tend to pay the ... So, the possibilities that today’s research looks at our areas including:. -
Citizens Advice supercomplaint to the CMA - update
The Competition and Markets Authority (CMA) published its response to the Citizens Advice super-complaint on the loyalty penalty in December 2018, making several cross-cutting and market-specific recommendations in the cash savings, home insurance -
TR14/21: Retail investment advice: Adviser charging and services
Our consumer research highlighted the importance many consumers place on the ongoing service element of financial advice. ... We will continue to seek further improvements through our ongoing programme of engagement with trade and professional bodies, -
Conduct in a new era: leaders rejecting complacency
Speech by John Griffith-Jones, Chairman, the FCA, to theCityUK conference in London. This is the text of the speech as drafted, which may differ from the delivered version. -
Interest rates and risk-based credit limits in the UK credit card market
We studied variation in interest rates and credit limits to investigate how UK lenders base choices on customers' risk. -
Listening up to level up – regulating finance for the whole of the UK
Speech by Charles Randell, Chair of the FCA, at the Centre for Commercial Law Studies, Queen Mary University of London. -
Occasional Paper No. 21: Asymmetries in Dark Pool Reference Prices
Occasional Papers contribute to the work of the FCA by providing rigorous research results and stimulating debate. ... The FCA endeavours to ensure that research outputs are correct, through checks including independent referee reports, but the nature of -
Financial Promotions for high-risk investments
We outline the findings of our review of how firms offering restricted mass market investments (RMMIs) have complied with new rules on the customer journey. We identify examples of good and poor practice for the wider sector to consider and make any -
Can robo-advice improve borrower repayment decisions?
Analysis showing that a simple automated ‘robo-advice’ tool significantly improved borrower repayment decisions in a randomised controlled trial. -
Chairman's speech to the Trust in Banking Conference
Speech by John Griffith Jones, Chairman, FCA, delivered at the Trust in Banking Conference, organised by Cambridge Judge Executive Education at the London Stock Exchange. This is the text of the speech as drafted, which may differ from the delivered