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Showing 921 to 930 of 1503 search results for through our consumer research.
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CP21/13: A new Consumer Duty
We consult on a Consumer Duty that would set clearer and higher expectations for firms’ standards of care towards customers -
Review of firms' treatment of customers in vulnerable circumstances
Under the Consumer Duty, firms should act to deliver good outcomes for all customers, including those with characteristics of vulnerability. -
The challenges for insurance and regulators in a Big Data world
Speech by Andrew Bailey, Chief Executive of the FCA, delivered at the Association Of British Insurers (ABI) annual conference. -
Power brokers: how to transform into the lynchpins of the ecosystem
Speech by Emily Shepperd, FCA Chief Operating Officer at the British Insurance Brokers' Association Conference. -
Our approach to secondary credit brokers that supply a non-financial service
If you're authorised as a Full Permission secondary credit broker, find out whether you can apply to the FCA to change your authorisation to Limited Permission. -
Better information on current account services
From today, the main current account providers are publishing better information about additional services they offer all consumers, including those in potentially vulnerable circumstances. -
FCA fines Barclays £284,432,000 for forex failings
The Financial Conduct Authority (FCA) has imposed a financial penalty of £284,432,000 on Barclays Bank Plc (Barclays) for failing to control business practices in its foreign exchange (FX) business in London. -
The rationale for the FCA’s Mission and the context which the FCA operates in
Speech by Andrew Bailey, Chief Executive at the FCA, delivered at City Banquet, Mansion House. -
FS21/7: Open finance – feedback statement
We summarise the feedback we received to our Call for Input, which explored the opportunities and risks from open finance. -
Penalties, remediation, and our General Principles
FCA Executive Director of Enforcement and Market Oversight, delivered this speech on financial penalties at the City & Financial Global Ltd event, London.