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Showing 931 to 940 of 1503 search results for through our consumer research.

  1. FCA operating service metrics 2021/22

    Data Published: 19/07/2022 Last modified: 20/12/2023
    The FCA provides information about the timeliness of its operating service metrics (formerly known as service standards) in a range of areas for 2021/22.

  2. Our approach to supervision

    Corporate documents Published: 19/03/2024 Last modified: 19/03/2024
    Our approach to supervision sets out how we carry out our regulatory oversight. It is designed to help firms, consumers and markets understand how we work, and fulfil our accountability to Parliament and to the public.

  3. Defined benefit pension transfers – market-wide data results

    Multi-firm reviews Published: 19/06/2019 Last modified: 19/06/2019
    Collected data from firms on the size and value of the Defined Benefit (DB) pension advice market. 

  4. Outcomes-focussed regulation: a measure of success?

    Speeches Published: 06/05/2021 Last modified: 11/06/2024
    Speech by Charles Randell, Chair of the FCA and PSR, to the Building Societies Association

  5. FCA launches the Asset Management Authorisation Hub

    Press Releases Published: 16/10/2017 Last modified: 05/04/2023
    The FCA has launched its new asset management authorisation hub.

  6. Keeping up with the credit sector: the FCA’s view on the market today

    Speeches Published: 30/03/2017 Last modified: 30/03/2017
    Speech by Jonathan Davidson, Director of Supervision – retail and authorisations at the FCA, at Credit Summit in London.

  7. Consumer credit regulation: the journey so far

    Speeches Published: 08/04/2016 Last modified: 08/04/2016
    Speech by Tracey McDermott, Acting Chief Executive, FCA, delivered at the Credit Summit 2016 on 7 April 2016. This is the text of the speech as drafted, which may differ from the delivered version.

  8. Occasional Paper No. 8: Consumer Vulnerability

    Occasional papers Published: 23/02/2015 Last modified: 27/04/2020
    Stimulating debate and interest around the subject of consumer vulnerability so that firms better understand the issue and act appropriately.

  9. FCA supports firms through the transition to implementing the Consumer Duty

    Press Releases Published: 03/02/2023 Last modified: 06/04/2023
    FCA sets out, in letters, the expectations of the Duty and arranges a series of in-person events for groups of small and medium-sized firms.

  10. TR14/18 – Complaint handling

    Thematic reviews Published: 17/11/2014 Last modified: 10/11/2016
    Our supervision of firms focuses on their culture and behaviour – which can be seen in how they treat consumers. ... We are considering proposed recommendations that emerged during the review, including changes to our DISP rules.