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FCA appoints new Director of Competition
The Financial Conduct Authority (FCA) has appointed Sheldon Mills as its new director of competition. Sheldon is currently senior director, mergers and state aid at the Competition and Markets Authority (CMA). -
Business interruption insurance test case: agreed facts document 10 [pdf]
This agreed facts document (10) sets out factual background, agreed between the parties, against which the court can interpret policies in the trial of the business interruption insurance test case. -
FCA Final Notice 2013: Sovereign Financial Solutions Limited [pdf]
This Final Notice refers to breaches of PRIN 11 related to threshold conditions in the general insurance and protection sector. We imposed a cancellation. -
FCA Data Bulletin: Issue 2 - January 2015 [pdf]
This edition of the FCA Data Bulletin highlights some areas of the authorisations process, including interesting statistics on the individuals it approves, and how it manages complaints about advertising in financial services. -
Call for Inputs: Big Data [pdf]
We are seeking views, supported by examples and evidence where possible, of how Big Data is affecting (and is likely to affect) consumer outcomes and competition in the retail general insurance (GI) sector. We are also seeking views on whether our -
FCA Data Bulletin: Issue 3 - May 2015 [pdf]
The FCA looks at how consumers use the FCA Contact Centre and what they ask about. Also where consumers are contacting them from in the UK. The Bulletin also covers complaints about firms, approved persons, skilled persons reports, other data. -
FCA Data Bulletin: Issue 10 - September 2017 [pdf]
This Data Bulletin for September 2017 focuses on the latest retirement income market trends and includes a summary update of the FCA and FCA Practitioner Panel firm survey. -
Market Study 18/1.2: General insurance pricing practices - Interim Report [pdf]
The FCA published the interim report of its general insurance pricing practices market study. This is part of a package of FCA work to make general insurance markets work well for consumers. -
Aggregate complaints data to 2023 H2 [xlsx]
Aggregate sector wide firm complaints data for 2023 H2. Including opened, closed, upheld, speed of closure and redress. -
Research Note: Discounts, Cashbacks, and Soft Toys: The Impact of Promotions on Consumer Decisions in the General Insurance Markets
We conducted an online experiment simulating the experience of purchasing insurance, to understand how promotions could impact price comprehension and decision making in the general insurance market.