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Aggregate complaints data to 2023 H1 [xlsx]
Aggregate sector wide firm complaints data for 2023 H1. Including opened, closed, upheld, speed of closure and redress. -
Portfolio Letter: Personal & Commercial Lines Insurance Intermediaries [pdf]
This Portfolio Letter provides an updated view of the current key risks of harm and outlines our expectations from firms in this sector. -
Business Plan 2022/23
The FCA Business Plan details the work we'll do over the next 12 months to help deliver the commitments in our Strategy. -
Call for Inputs: Big Data in retail general insurance
Call for Inputs: Big Data in retail general insurance. News stories First published:. ... In our Business Plan 2015/16, we announced our intention to review how insurance firms use Big Data. -
Product sales data reporting
Find out more about how to submit product sales data or report a 'nil' return. -
Highlights of the FCA’s new approach in 2021
Our mission is to protect consumers from harm, enhance the integrity of the UK’s financial system and promote competition. We are continuing to pursue these objectives while also working to become a more innovative, adaptive and assertive regulator -
FCA bans and fines former insurance broker £140,000
The Financial Conduct Authority (FCA) has fined and banned Paul Cable of Bromley, Kent £140,000 for failing to act with integrity. -
Competition and investment banking
These areas include credit rating agencies, payment systems, and insurance. In addition, as I just mentioned, we are not focusing on the trading practices that are within the scope of the -
Commercial Insurance Claims by SMEs: Report of Findings from File Reviews [pdf]
As part of the FCA’s thematic review to look at the handling and management of first party Property and related Business Interruption claims submitted by small and medium-sized enterprises (SMEs)1, Camford Sutton Associates (CSA) were engaged by -
Journey towards a conduct regulator
Speech by Clive Adamson, Director of Supervision, the FSA at the Westminster Forum, London