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Notice of Decision 2024: Mortgage, Protection & Finance Ltd [pdf]
This Notice of Decision refers to a failure to carry on regulated activities. We imposed a cancellation. -
Complaints data items: FAQs
Complaints data items: FAQs -
Motorists urged to check legal cover
Following a review of motor legal expenses insurance (MLEI), we are telling firms to improve how they explain legal cover in policies so that drivers know exactly what they are paying for. Here we explain more. -
Final Notice 2023: Horse Insurance Services (Kerry Smith trading as) [pdf]
The FCA publishes a Final Notice referring to a failure to satisfy the suitability threshold condition (COND) and to be open and co-operative with the Authority (PRIN 11) in the retail lending, retail investments, general insurance & protection and -
Consumer credit income – what to report
See how the FCA charges consumer credit firms annual fees based on the data in the CCR002 or CCR007. -
Final notice 2019: Paragon Insurance Services Ltd [pdf]
This final notice refers to a failure to satisfy the suitability threshold condition (COND) and to be open and co-operative with the Authority (PRIN 11) in the Investment advisory sector, General Insurance and Protection sector and Consumer Credit. -
Prudential valuation reporting
UK banks, designated investment firms or full-scope IFPRU investment firms must send us or the PRA a Prudent Valuation Return every three months. -
Citizens Advice supercomplaint to the CMA - update
The Competition and Markets Authority (CMA) published its response to the Citizens Advice super-complaint on the loyalty penalty in December 2018, making several cross-cutting and market-specific recommendations in the cash savings, home insurance -
Learning the lessons of the past as an industry
We are beginning to rebuild a culture within financial services that is more centred on consumer needs, with a regulator in place that has the right tools and approach, to uphold ... I know that, at times for those in the industry who are encouraging the -
Final Notice: The Dental Plan Ltd [pdf]
This final notice refers to breaches of PRIN 11 related to failing to be open and cooperative in the consumer credit and general insurance and protection sectors. We imposed a cancellation.