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FS20/5: Coronavirus and customers in temporary financial difficulty: guidance for insurance and premium finance firms
We summarise responses to our proposals for insurance and premium finance firms on the fair treatment of customers in temporary financial difficulty. -
FCA response to IBA’s proposed consultation on intention to cease US$ LIBOR
ICE Benchmark Administration (IBA), the FCA-regulated and authorised administrator of LIBOR, has announced that it will consult in early December on its intention to cease US$ LIBOR. The FCA welcomes and supports the proposal to consult on a clear -
FCA launches 'Live & Local': a new regional programme to help local firms engage with regulators
The General Insurance sector will have their own sessions called ‘Culture & Governance: GI Focus’. ... Mélodie Laroche-Gray (Press)020 7066 3254. Outside office hours:07795 351 956. FCA Consumer Helpline (Public)0800 1116 768 (freephone). -
FCA review into mobile phone insurance finds examples of poor product design, unclear terms, and inadequate claims and complaints handling
The Financial Conduct Authority (FCA) has published a review focusing on the way mobile phone insurance firms design products and handle claims from customers that have lost or damaged their phone, or had it stolen. -
PS22/2: PRIIPs - Final scope rules and amendments to Regulatory Technical Standards
In this Policy Statement (PS22/2) we summarise the feedback we received to our consultation and confirm our final policy position. -
Insurance providers warned not to undervalue cars or other insured items when settling claims
Insurance firms have been warned not to undervalue cars and other insured items when settling insurance claims especially during the cost of living squeeze. -
Investing in outcomes: a regulatory approach to deliver for consumers, markets and competitiveness
Speech by Nikhil Rathi, FCA Chief Executive delivered at the Morgan Stanley European Financials Conference. -
Supporting consumers through tough times – priorities for credit regulation
Speech by Brian Corr, Interim Director of Retail Lending at the FCA, delivered at Credit Summit 2022 -
FCA fines CT Capital Ltd for failures related to PPI complaint handling
The Financial Conduct Authority (FCA) has today fined CT Capital Ltd (CT Capital) £2,360,900 for serious failings in its historic Payment Protection Insurance (PPI) complaint handling processes. ... To support this it has three operational objectives: -
FCA announces the names of firms who have participated in the Advice Unit and publishes the FAMR baseline report
The Financial Conduct Authority (FCA) has today announced the names of firms who have participated in the Advice Unit.