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Coronavirus and customers in financial difficulty: draft additional guidance for insurance and premium finance firms
The FCA has announced proposals to help customers who hold insurance and premium finance products and who continue to face financial difficulties because of coronavirus (Covid-19). -
Lloyds Banking Group fined £4.3 million for delayed PPI redress payments
The Financial Services Authority (FSA) has fined three Lloyds Banking Group firms a total of £4,315,000 for failings in their systems and controls that resulted in up to 140,000 customers receiving delayed payment protection insurance (PPI) redress. -
Former Swinton executives fined and banned from senior roles after insurance add-ons mis-selling
The Financial Conduct Authority (FCA) has fined three former senior executives of Swinton Group Limited (Swinton) £928,000. The FCA’s action follows previous enforcement action taken against Swinton: in 2013 it was fined £7.4m after it adopted -
Sheree Howard appointed as FCA Executive Director of Risk and Compliance Oversight
The Financial Conduct Authority (FCA) has today announced that Sheree Howard has been appointed as Executive Director of Risk and Compliance Oversight (R&CO). -
Trust and confidence - ensuring firms’ ethics are built around their customers
Speech by Clive Adamson, Director of Supervision, at the Insurance Institute of London, London. This is the text of the speech as drafted, which may differ from the delivered version. -
Financial Services & Markets Act 2023 gives FCA new powers to protect access to cash
FCA’s new powers are an important step towards maintaining reasonable provision of cash deposit and withdrawal services. -
GC13/5 Supervising retail investment advice: inducements and conflicts of interest
distort the advice consumers receive. ... Or send your responses to:. Paul McCormick. Life Insurance Department, Supervision Division. -
Ex post Impact Evaluation Framework – Feedback Statement
This feedback statement summarises views received from our stakeholders after the publication of a discussion paper in April 2018, and our responses to them. -
Less than five weeks remaining for CPP customers to claim compensation on mis-sold card and identity protection insurance
People who were mis-sold Card Protection Plan Limited (CPP) card or identity protection insurance products have less than five weeks to submit their compensation claims. -
PS21/15: Regulation of funeral plans: Feedback to CP21/20 and final rules
We set out our final and near final rules on funeral plans regulation, including new guidance for providers on their arrangements for trust-backed funeral plans.