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Firm level complaints data 2020 H1 [xlsx]
Firm level complaints data 2020 H1. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure. -
Firm level complaints data 2019 H2 [xlsx]
Firm level complaints data 2019 H2. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure. -
Firm level complaints data 2019 H1 [xlsx]
Firm level complaints data 2019 H1. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure. -
Wealth Management Association (formerly APCIMS) speech
Speech by FCA Chairman, John Griffith-Jones, delivered to the Wealth Management Association in London. This is the text of the speech as drafted, which may differ from the delivered version. -
The Financial Conduct Authority’s Statement on Payment Protection Insurance (PPI)
The Financial Conduct Authority’s Statement on Payment Protection Insurance (PPI). Statements First published:. ... See the Competition Commission’s report ‘Market Investigation into Payment Protection Insurance’ (January 2009), Appendix 4.4, -
Data on Skilled Persons Reports 2013-2021 - March 2022
The FCA provides data on Skilled persons reviews commissioned under section 166 of the Financial Services and Markets Act 2000 (FSMA). -
FCA publishes feedback statement on Big Data Call for Input
The Financial Conduct Authority (FCA) today published a feedback statement following its Call for Input on Big Data in retail general insurance. The FCA announced in November 2015 that it wanted to better understand the use of data -
Firm level complaints data 2018 H2 [xlsx]
Firm level complaints data 2018 H2. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure. -
Firm level complaints data 2018 H1 [xlsx]
Firm level complaints data 2018 H1. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure. -
Firm level complaints data 2017 H2 [xlsx]
Firm level complaints data 2017 H2. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.