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Showing 221 to 230 of 788 search results for travel insurance policies.

  1. Sustainability

    Speeches Published: 22/07/2014 Last modified: 05/08/2014
    Misleading advertisements, the mis-selling of low value insurance and poor complaints handling contribute significantly to the general public’s mistrust of financial services. ... Compliance reads and digests all material issued from the FCA and

  2. FCA fines Policy Administration Services Ltd £2.8 million for poor complaints handling of mobile phone insurance policies sold by Phones 4u Ltd

    Press Releases Published: 03/07/2013 Last modified: 17/09/2013
    The Financial Conduct Authority (FCA) has fined Policy Administration Services Limited (PAS) £2,834,700 for poor complaints handling between June 2009 and September 2011, including failing to identify the root causes of recurring issues and put

  3. Pilot general insurance value measures data

    Data Published: 08/09/2020 Last modified: 31/10/2022
    Find out about the FCA's fourth publication of value measures data under our General insurance (GI) value measures pilot.

  4. Misleading financial promotions

    Consumers Report a firm Published: 19/04/2016 Last modified: 09/10/2023
    If you see a financial promotion or advert that’s unclear or misleading, you can report it to the FCA. Find out what we can investigate and how to spot the warning signs.

  5. PS15/8: Solvency II

    Policy statements Published: 27/03/2015 Last modified: 07/02/2022
    In this Policy Statement we report on the main issues arising from four FSA consultation papers.

  6. Occasional Paper No.12: Encouraging consumers to act at renewal: evidence from field trials in the home and motor insurance markets [pdf]

    Occasional papers Published: 03/12/2015 Last modified: 03/12/2015
    This paper presents the results of field trials testing the potential for different renewal notices to encourage consumers to switch or negotiate their home or motor insurance policy at renewal.

  7. Environmental sustainability

    About us How we operate Published: 03/04/2016 Last modified: 15/04/2024
    Find out how the FCA is working to become a more sustainable organisation.

  8. FCA engages with firms on claims handling thematic review

    Press Releases Published: 09/04/2014 Last modified: 10/04/2014
    The FCA found that 65% of household insurance customers were satisfied with the way their claim had been handled; and 64% of travel insurance claimants were satisfied. ... management of supply chains in household insurance claims;. how medical conditions

  9. Notice of Undertaking: ETA Services Ltd [pdf]

    Undertakings Published: 26/06/2019
    The FCA has published an undertaking from ETA Services Ltd in relation to an unclear term in its Cycle Insurance Policy. The undertaking has been provided under the Consumer Rights Act 2015 (CRA).

  10. Opened complaints

    Data Published: 19/10/2023 Last modified: 19/10/2023
    This page provides a breakdown of complaints opened, by product, product group and firm type.