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Key findings on our recent work on pension transfer advice
Pension transfers have been a priority for us throughout 2018. Our work has focussed in particular on those firms most active in the market. We have also looked more closely into some firms based on intelligence (for example whistleblowing) we -
PS22/8: Protecting investors in authorised funds following the Russian invasion of Ukraine
We respond to feedback to CP22/8. We also set out final rules and guidance which allow authorised fund managers to create separate unit classes (side pockets) for retail investment funds affected by the invasion of Ukraine. -
FS20/5: Coronavirus and customers in temporary financial difficulty: guidance for insurance and premium finance firms
We summarise responses to our proposals for insurance and premium finance firms on the fair treatment of customers in temporary financial difficulty. -
Coronavirus and customers in temporary financial difficulty: draft updated guidance for insurance and premium finance firms
We propose to extend the guidance for insurance and premium finance firms for a further three months, until 31 October 2020 -
FG19/05: General insurance distribution chain: Finalised guidance for insurance product manufacturers and distributors
FG19/5: This guidance gives further clarity on our expectations of firms in the GI and pure protection sector. In particular, how firms should consider the value that the product and distribution arrangements present to the customer. -
PS15/10: MIPRU Chapter 4 simplification: Feedback on CP14/28 and final rules
In this Policy Statement we summarise the feedback we received to the proposals contained in CP14/28 and give our responses. -
FCA outlines approach for implementation of Mortgage Credit Directive and regulatory framework for second charge mortgages
Christopher Woolard, FCA director of policy, risk and research said:. 'We recognise that second charge mortgages are beneficial for some customers but we are concerned that consumers can be put at ... A number of other changes will also be implemented -
Insurance multi-firm review of outcomes monitoring under the Consumer Duty
Our review of insurance firm approaches to monitoring customer outcomes. -
Financial watchdog warns insurers to protect customers’ wellbeing during cost of living squeeze
The Financial Conduct Authority (FCA) has written to insurers urging them to protect customers as the cost of living rises -
TR13/7 - Payment protection insurance complaints: report on the fairness of medium-sized firms’ decisions and redress
TR13/7 - Payment protection insurance complaints: report on the fairness of medium-sized firms’ decisions and redress. ... Thematic Review 13/7 - Payment protection insurance complaints: report on the fairness of medium-sized firms’ decisions and