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Showing 131 to 140 of 327 search results for treat vulnerable customers fairly.

  1. Regulating Financial Promotions and Adverts

    Tasks for firms Published: 04/05/2015 Last modified: 28/05/2024
    Promoting services for deposits, investments, mortgages, insurance or consumer credit must comply with financial promotion rules. Learn how to keep your firm's advertising fair and clear.
  2. Our supervision overview

    Speeches Published: 02/06/2014 Last modified: 28/06/2024
    Speech by Clive Adamson, director of supervision, at the General Insurance conference, London.
  3. A sustainable conduct environment

    Speeches Published: 20/03/2014 Last modified: 27/03/2014
    Speech by Clive Adamson, Director of Supervision, the FCA, at the Association of Professional Compliance Consultants’ annual conference. This is the text of the speech as drafted, which may differ from the delivered version.
  4. Business interruption insurance

    Firms Focus areas Published: 11/05/2020 Last modified: 26/07/2024
    Find out about how we obtained legal clarity on business interruption (BI) insurance during the coronavirus (Covid-19) crisis. 
  5. General insurance brokers: acting for commercial customers

    Tasks for regulated firms Published: 09/02/2016 Last modified: 14/02/2023
    Understand what we expect of general insurance brokers who arrange premium finance plans.
  6. About our data

    Last modified: 14/03/2024
    The FCA publishes a wide range of data. Find out about the types of data available and how often it is published.
  7. Appointed representatives and networks

    Tasks for firms Published: 05/08/2015 Last modified: 19/07/2023
    Principals often have networks of appointed representatives (ARs). Find out how to control your networks to reduce risks to your business.
  8. 10% depreciation notifications

    Statements Published: 22/12/2022 Last modified: 22/12/2022
    We have decided to extend the temporary measures for firms during the interim period, pending the revocation of Article 62.
  9. Helping consumers with debt management plans

    News stories Published: 13/01/2016 Last modified: 03/09/2016
    We refuse to authorise firms that do not demonstrate that they meet our minimum standards or follow our principles, particularly in relation to treating customers fairly. ... in contact with debt management firms, trade bodies, banks and creditor
  10. High-cost credit and consumer credit

    Focus areas Published: 22/07/2019 Last modified: 10/02/2023
    Read about the actions the FCA has taken to protect consumers since it took on the regulation of consumer credit in 2014.