Search results
Showing 151 to 160 of 327 search results for treat vulnerable customers fairly.
-
Changes in mortgage regulation
Speech by Jonathan Davidson, Director of Supervision – Retail and Authorisations, delivered at the Council of Mortgage Lenders conference, London. This is the text of the speech as drafted, which may differ from the delivered version. -
Nikhil Rathi – APM opening remarks 2022
Opening remarks by Nikhil Rathi, Chief Executive of the FCA delivered at the FCA's 2022 Annual Public Meeting. -
Maturing dormant Child Trust Fund accounts
Information for Child Trust Fund (CTF) providers on the treatment of dormant accounts at maturity, including legislative changes and how to apply for a modification by consent if a client can’t be contacted. -
Mortgage exit administration fees (MEAFs): an update
The Financial Services Authority today updated on how mortgage lenders have responded to concerns that mortgage exit administration fees (MEAFs) have been increased unfairly. -
FCA fines LJ Financial Planning Ltd £107,200
Independent financial advice firm is fined for providing its customers with unsuitable pension switching and transfer advice and failing to manage its conflicts of interest. -
Conduct risk during LIBOR transition
Questions and answers for firms on conduct risk during LIBOR transition. -
Considerations for firms after the transition period
Find out how Temporary Transitional Power (TTP) may affect you. It will depend on several factors, including the nature of your business and where your customers are located. -
Outsourcing claim activities to private investigators
Understand the responsibilities of insurers for the actions of private investigators (PIs) who investigate claims. -
New guidance to help firms do more for vulnerable consumers
The FCA has set out new best practice guidance for firms to do more to protect vulnerable consumers. -
FCA joins other regulators to warn firms on debt collection
Together with Ofgem, Ofwat and Ofcom, the FCA has set out expectations for firms across markets, as many consumers continue to feel the strain from cost of living pressures.