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Showing 191 to 200 of 327 search results for treat vulnerable customers fairly.

  1. Supporting consumers in challenging times

    Speeches Published: 05/05/2022 Last modified: 16/05/2022
    Speech by Sheldon Mills, Executive Director, Consumers and Competition, delivered at the Building Societies Annual Conference 

  2. Has the industry improved ten years on?

    Speeches Published: 14/06/2018 Last modified: 15/06/2018
    Speech by Mark Steward, Director of Enforcement and Market Oversight at the FCA, delivered at the Banking Litigation & Regulation Forum 2018.

  3. Is it a Wonderful Life?

    Speeches Published: 13/03/2019 Last modified: 16/08/2021
    Speech by Charles Randell, Chair, FCA delivered at the Retail Banking Conference 2019 in London

  4. Traded life policy investments: alert for financial advisers

    News stories Published: 24/09/2014 Last modified: 25/09/2014
    Firms that recommended to their clients that they invest into the EEA Life Settlements Fund should check that they have followed our 2012 guidance.

  5. First Supervisory Notice 2021: Sentor Solutions Commercial Limited [pdf]

    Supervisory notices Published: 08/09/2021
    This FSN (Sentor Solutions Commercial Ltd) concerns the FCA’s use if its power of intervention in respect of a firm failing to pay due regard to the interests of its customers and treat them fairly.

  6. Consumer Credit and the FCA: one year on

    Speeches Published: 11/03/2015 Last modified: 11/03/2015
    So, yesterday, for example, we published a comprehensive thematic report into the way the pay-day industry treats customers in arrears, which (although positive in some respects) should certainly be a ... viability of the market under different scenarios;

  7. Financial promotions quarterly data 2024 Q1

    Data Published: 26/04/2024 Last modified: 26/04/2024
    We publish data on the number of financial promotions that it has taken action on to mitigate non-compliance with the our rules. This data is for 1 January 2024 and 31 March 2024.

  8. Our approach to competition

    Corporate documents Published: 19/03/2024 Last modified: 21/03/2024
    The FCA promotes effective competition in the interests of consumers.

  9. Statement on how firms should handle post and paper documents

    Statements Published: 13/05/2020 Last modified: 13/05/2020
    We recognise that during the coronavirus (covid-19) pandemic there will be some important functions, such as processing post, that will be more difficult for firms to do in a timely way.  

  10. IRHP: background to the review

    Consumers Know your rights Published: 26/05/2016 Last modified: 14/12/2021
    Information on why the review was conducted. 
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