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Showing 201 to 210 of 327 search results for treat vulnerable customers fairly.
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Building trust in sustainable investments
Speech by Richard Monks on building trust in sustainable investments. -
Statement on non-damage BI settlements and deductions in relation to government support
Following the conclusion of the test case trial on 30 July, the FCA is currently awaiting the High Court judgment on the test case to resolve uncertainty about insurers’ liability for certain business interruption insurance policies. -
Moorhouse fined for failures in relation to its telephone sales
Moorhouse had a responsibility to treat its customers fairly and this is true whether they are individuals or small businesses. ... identify that customer data was being recorded inaccurately by sales agents, potentially affecting whether any claims -
FCA and PSR respond to announcement from Cash Action Group (CAG)
We respond to the Cash Action Group’s (CAG) announcement that retail banks and building societies will create an independent body to assess the needs of local communities and direct cash solutions. -
FCA reminds consumers financially impacted by coronavirus of the support available
The FCA has published finalised guidance for firms, to ensure that mortgage customers whose homes may be repossessed are treated fairly and appropriately, particularly where there are risks of harm to customers who are vulnerable, including as a -
British Steel pension scheme misleading redress offers
The FCA are aware that certain firms are making unsolicited offers to former British Steel pension scheme (BSPS) members who have not made complaints. -
Loan-based crowdfunding platforms: summary of our rules
The following rules may be relevant for firms operating in the loan-based crowdfunding (including peer-to-peer and peer-to-business) market when considering their investment activities. -
Transforming culture in financial services
Speech by Andrew Bailey, Chief Executive of the FCA, at the Transforming culture in financial services conference. -
The FCA fines Moneybarn £2.77m for unfair treatment of customers in arrears
The Financial Conduct Authority (FCA) has today imposed a fine of £2.77 million on car finance provider, Moneybarn Ltd (Moneybarn), for not treating customers fairly when they fell behind with loan repayments while in financial difficulties, -
Sentor Solutions Commercial Ltd consumer warning
We have taken action against Sentor Solutions Commercial Ltd to prevent it carrying out any regulated activities without our prior written consent