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Showing 231 to 240 of 327 search results for treat vulnerable customers fairly.

  1. Brexit: information for the banking and payment sectors in the UK

    Firms Published: 26/02/2019 Last modified: 21/06/2022
    Information on how UK firms should approach servicing customers based in the EEA, now that the transition period has ended.

  2. The FCA's response to COVID-19 and expectations for 2020

    Speeches Published: 04/06/2020 Last modified: 04/06/2020
    Speech by Megan Butler, Executive Director of Supervision – Investment, Wholesale and Specialists at the FCA, delivered at PIMFA’s Virtual Festival.

  3. Whistleblowing qualitative assessment survey 2022

    Data Published: 04/05/2023 Last modified: 04/05/2023
    This report sets out the findings of a qualitative assessment survey of a small sample of whistleblowers who disclosed their concerns about wrongdoing to the FCA. The survey was conducted to understand whistleblowers’ experience of reporting to

  4. MiFID II: product governance review

    Multi-firm reviews Published: 26/02/2021 Last modified: 15/04/2021
    In this MiFID II review we looked at product governance in a sample of 8 asset management firms.

  5. Building societies: Facing the challenges and opportunities head on

    Speeches Published: 19/05/2016 Last modified: 19/05/2016
    Speech by Jonathan Davidson, Director of Supervision – retail and authorisations at the FCA, delivered at the Building Societies Association Annual Conference on 19 May 2016, in Gateshead.

  6. Financial Lives survey highlights importance of the FCA’s Consumer Duty

    Press Releases Published: 26/07/2023 Last modified: 26/07/2023
    The FCA has found 7.4 million people unsuccessfully attempted to contact one or more of their financial services providers in the 12 months before May 2022, with the most vulnerable in society most likely to struggle with this. The figure comes from

  7. FCA confirms measures to help insurance customers who may be suffering financial difficulties as a result of coronavirus

    Press Releases Published: 14/05/2020 Last modified: 14/05/2020
    We confirm temporary measures to help customers who hold insurance and premium finance products and who may be in financial difficulty because of coronavirus (Covid-19)

  8. FCA provides update on support for consumers impacted by coronavirus

    Statements Published: 05/03/2021 Last modified: 05/03/2021
    The FCA has provided an update on mortgages tailored support guidance for consumers impacted by coronavirus.

  9. FCA highlights concerns when credit firms allow repeat borrowing

    Press Releases Published: 06/08/2020 Last modified: 07/08/2020
    The FCA has today published the findings of a review into relending by firms that offer high-cost credit.

  10. FCA Statement on fair treatment of long-standing customers in the life insurance sector

    Statements Published: 03/03/2016 Last modified: 03/03/2016
    decisions;. Does the firm give adequate consideration to, and take proper account of, fund performance and policy values in a way that ensures it treats its closed-book customers fairly and ... be taking in order to treat their closed-book customers
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