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Showing 141 to 150 of 751 search results for treatment of vulnerable customers.

141. FCA fines Barclays £26 million over treatment of customers in financial difficulty

     Press Releases Published: 15/12/2020 Last modified: 15/12/2020
     The Financial Conduct Authority (FCA) has fined Barclays Bank UK PLC, Barclays Bank PLC and Clydesdale Financial Services Limited (Barclays) £26 million for failures in relation to their treatment of consumer credit customers who fell into arrears

142. Consumer credit and consumers in vulnerable circumstances [pdf]

     Research insights Published: 01/04/2014 Last modified: 12/09/2014

143. Vulnerable transcript - Treating vulnerable customers fairly [pdf]

     Documents Published: 29/07/2020
     Video transcript for Treating vulnerable customers fairly video.

144. Coronavirus: Information for small businesses that are customers of financial services firms

     Firms Published: 07/06/2020 Last modified: 26/05/2021
     Information on the Government support available during the coronavirus (Covid-19) pandemic and as businesses look to recover and grow.

145. Update on independent review of Royal Bank of Scotland’s treatment of business customers in financial difficulty

     Statements Published: 17/01/2014 Last modified: 08/11/2016
     Update on independent review of Royal Bank of Scotland’s treatment of business customers in financial difficulty. ... The first stage of the review will consider RBS’ treatment of a sample of customers referred to its Global Restructuring Group.

146. Impact assessment: Vulnerable customers thematic review [pdf]

     Impact assessments Published: 25/08/2017
     This impact assessment relates to the Vulnerable customers thematic review. It has been verified by the Regulatory Policy Committee.

147. Dear CEO Letter: Fair Treatment of With-Profits Customers [pdf]

     Correspondence Published: 25/04/2019

148. FCA statement on fair treatment of long standing customers in life insurance

     Statements Published: 28/03/2014 Last modified: 28/03/2014
     FCA statement on fair treatment of long standing customers in life insurance. ... The work on fair treatment of long standing customers in life insurance is a supervisory piece of work.

149. FCA fines HSBC £6.2 million over treatment of customers in financial difficulty

     Press Releases Published: 23/05/2024 Last modified: 31/05/2024
     We have fined HSBC UK Bank plc for failures in its treatment of customers who were in arrears or experiencing financial difficulty. 

150. Update on the FCA’s review of RBS’s treatment of SME customers referred to its Global Restructuring Group

     Press Releases Published: 23/10/2017 Last modified: 23/10/2017
     The Financial Conduct Authority (FCA) today publishes an interim summary of the independent review of Royal Bank of Scotland’s (RBS) treatment of small and medium-sized enterprise (SME) customers transferred to its Global Restructuring Group (GRG).