Filter results
Filter by document type
Filter by year
Sort by:

Search results

Showing 151 to 160 of 751 search results for treatment of vulnerable customers.

  1. TR18/1: The fair treatment of existing interest-only mortgage customers

    Thematic reviews Published: 30/01/2018 Last modified: 30/01/2018
    This report shares the findings of our thematic review into the fair treatment of existing interest-only mortgage customers by lenders.

  2. The fair treatment of existing interest-only mortgage customers: Report [pdf]

    External research Published: 30/01/2018

  3. FG17/4: The fair treatment of mortgage customers in payment shortfall: impact of automatic capitalisations

    Finalised guidance Published: 24/04/2017 Last modified: 24/04/2017
    We are publishing finalised guidance on the treatment of customers with mortgage payment shortfalls. The guidance covers remediation for mortgage customers who may have been affected by the way firms calculate these customers’ monthly mortgage

  4. FCA Statement on fair treatment of long-standing customers in the life insurance sector

    Statements Published: 03/03/2016 Last modified: 03/03/2016
    FCA Statement on fair treatment of long-standing customers in the life insurance sector. ... The FCA’s thematic review assessed the treatment of closed-book customers against four high level customer outcomes:.

  5. Fair treatment of long-standing customers in the life insurance sector: FG16/8

    Finalised guidance Published: 09/12/2016 Last modified: 19/01/2021
    In this Finalised Guidance we set out our expectations on the actions life insurance firms should take to treat their closed-book customers fairly.

  6. Letter from the Chairman to the Chancellor on the supervisory work on the fair treatment of long standing customers in life insurance

    Statements Published: 01/04/2014 Last modified: 01/04/2014
    Letter from the Chairman to the Chancellor on the supervisory work on the fair treatment of long standing customers in life insurance.

  7. Management information

    Tasks for regulated firms Published: 12/05/2015 Last modified: 15/02/2023
    Management information (MI) is important in analysing trends, helping you forecast the future and solve problems. Learn more about how you should use it.

  8. Impact assessment: Finalised Guidance FG16/8 Fair treatment of long-standing customers in the life insurance sector and Thematic Review TR16/2 Fair treatment of long-standing customers in the life insurance sector [pdf]

    Impact assessments Published: 23/06/2017 Last modified: 23/06/2017
    This impact assessment relates to Finalised Guidance FG16/8 and Thematic Review TR16/2. It has been verified by the Regulatory Policy Committee.

  9. FCA writes to firms about the treatment of retained interest on customers’ cash balances

    Press Releases Published: 12/12/2023 Last modified: 12/12/2023
    The Financial Conduct Authority (FCA) has today written to investment platforms and SIPP operators setting out its concerns on the way they deal with any interest earned on customers’ cash balances.

  10. FCA statement on thematic review into fair treatment of longstanding customers in the life insurance sector

    Statements Published: 12/06/2018 Last modified: 15/06/2018
    On 3 March 2016 the Financial Conduct Authority (FCA) announced investigations into six firms as a result of its thematic review into the fair treatment of longstanding customers.
Related searches