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Showing 161 to 170 of 751 search results for treatment of vulnerable customers.

  1. TR16/2: Fair treatment of long-standing customers in the life insurance sector

    Thematic reviews Published: 03/03/2016 Last modified: 04/03/2016
    TR16/2: Fair treatment of long-standing customers in the life insurance sector. ... TR16/2: Fair treatment of long-standing customers in the life insurance sector [PDF].
  2. FCA statement on supervisory work on the fair treatment of long standing customers in life insurance

    Statements Published: 28/03/2014 Last modified: 28/03/2014
    FCA statement on supervisory work on the fair treatment of long standing customers in life insurance. ... The FCA Board acknowledges the concerns of the market regarding today’s press coverage of the FCA’s proposed supervisory work on the fair
  3. Statement on the Financial Conduct Authority’s review of Royal Bank of Scotland’s treatment of customers referred to its Global Restructuring Group

    Press Releases Published: 08/11/2016 Last modified: 08/11/2016
    This statement provides an update on the Financial Conduct Authority’s (FCA) review of Royal Bank of Scotland’s (RBS) treatment of small and medium enterprise (SME) customers in financial difficulty.
  4. The fair treatment of existing interest-only mortgage customers: Technical Report [pdf]

    External research Published: 30/01/2018
  5. Automated investment services - our expectations

    Multi-firm reviews Published: 21/05/2018 Last modified: 07/05/2024
    The FCA carried out two reviews, the first looking at firms offering automated online discretionary investment management and the second looked at firms providing retail investment advice exclusively through automated channels. The FCA reports back
  6. FCA bans and issues largest ever fine of nearly £1 million on a retail sole trader for deliberately misleading vulnerable customers for personal gain

    Press Releases Published: 19/06/2013 Last modified: 17/09/2013
    The Financial Conduct Authority (FCA) has fined sale and rent back arranger Gurpreet Singh Chadda £945,277 and banned him from working in the financial services industry for significant failings when conducting sale and rent back agreements. This
  7. Dear CEO: Ensuring fair treatment of corporate customers preparing to raise equity finance [pdf]

    Correspondence Published: 28/04/2020
    We expect financial firms to continue to provide strong support and services to customers during this period of disruption due to the Coronavirus (Covid-19) pandemic.
  8. FCA proposes temporary financial relief for customers impacted by coronavirus

    Press Releases Published: 02/04/2020 Last modified: 03/04/2020
    The FCA proposes targeted temporary measures to support users of certain consumer credit products who are facing a financial impact because of the coronavirus situation.
  9. Rent-to-own

    Tasks for regulated firms Published: 18/07/2016 Last modified: 13/02/2023
    The FCA provides information on regulating rent-to-own sector.
  10. 2020 fines

    News stories Published: 21/01/2020 Last modified: 02/12/2022
    This page contains information about enforcement fines published during the calendar year ending 2020.