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Showing 221 to 230 of 751 search results for treatment of vulnerable customers.

221. Flood and storm insurance claims

     Tasks for regulated firms Published: 14/10/2021 Last modified: 14/10/2021
     We remind firms to make sure they have plans in place to manage the impact of coronavirus on the seasonal increase in floor and storm-related claims.

222. FCA Decision Notice 2013: Timothy Alan Roberts [pdf]

     Decision notices Published: 04/10/2013 Last modified: 04/06/2015
     This decision notice refers to breaches of PRIN 1 and PRIN 6 related to financial promotions and unfair treatment of customers in the investment advisers and platforms sector. Our view is that a fine and a prohibition should be imposed.

223. FCA Final Notice 2013: Swinton Group Limited [pdf]

     Final notices Published: 16/07/2013 Last modified: 07/04/2015
     This final notice refers to breaches of PRIN 3, PRIN 6 and PRIN 7 related to unfair treatment of customers in the general insurance and protection sector. We imposed a fine.

224. Consumer credit – Treating customers fairly

     Consumer credit firms Published: 23/04/2019 Last modified: 16/02/2023
     We set out why treating customers fairly should be at the heart of your business.

225. Final Notice 2023: Amigo Loans Ltd [pdf]

     Final notices Published: 14/02/2023
     This Final Notice refers to breaches of Principle 2 (skill, care and diligence), Principle 3 (management and control) and Principle 6 (customers’ interests) related to failure to conduct adequate affordability checks in the Consumer Credit sector.

226. 2014 fines

     News stories Published: 02/01/2014 Last modified: 31/08/2016
     This table contains information about fines published during the calendar year ended December 2014. The total amount of fines is £1,471,431,800.

227. 2021 fines

     News stories Published: 04/03/2021 Last modified: 17/12/2021
     This page contains information about enforcement fines published during the calendar year ending 2021.

228. FCA Final Notice 2014: Timothy Adrian Hughes [pdf]

     Final notices Published: 17/04/2014 Last modified: 07/04/2015
     This final notice refers to breaches of APER 7 related to unfair treatment of customers, conflicts of interest, and lack of fitness/propriety in the investment advisors and platforms sector. We imposed a prohibition, withdrawal, and public censure.

229. FCA Final Notice 2013: Gurpreet Singh Chadda [pdf]

     Final notices Published: 19/06/2013 Last modified: 07/04/2015
     This final notice refers to breaches of PRIN 1 related to lack of fitness/propriety, failing to be open and co-operative and unfair treatment of customers in the sale and rent back sector. We imposed a fine and prohibition.

230. Final notice 2016: Wayne Anthony Redgrave [pdf]

     Final notices Published: 01/02/2016 Last modified: 01/02/2016
     This final notice refers to breaches of APER 6 and ICOBS related to appointed representatives, failing to act on information appropriately and unfair treatment of customers in the general insurance and protection sector. We imposed a fine.