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Showing 241 to 250 of 751 search results for treatment of vulnerable customers.

  1. 2016 fines

    News stories Published: 02/01/2016 Last modified: 02/02/2017
    This table contains information about fines published during the calendar year ending 2016. The total amount of fines is £22,216,446 (excluding Mr Shay Jacob Reches' additional penalty).
  2. 2013 fines

    News stories Published: 02/01/2013 Last modified: 26/03/2024
    Fines published during the calendar year ending December 2013.
  3. Final Notice 2022: TFS Loans Ltd (in administration) [pdf]

    Final notices Published: 10/06/2022
    This Final Notice (TFS Loans Ltd in administration) refers to breaches of the Principle 6 and 3 and CONC related to the unfair treatment of customers acting as guarantors in the consumer credit sector. A financial penalty has been imposed and TFS
  4. Final Notice 2015: Andrew Peter Wilkins [pdf]

    Final notices Published: 27/10/2015 Last modified: 27/10/2015
    This Final Notice refers to breaches of APER 6 related to unfair treatment of customers in the Investment Advisor sector. We imposed a fine.
  5. Mortgages and coronavirus: our guidance for firms

    Mortgage lenders and intermediaries Published: 20/03/2020 Last modified: 01/12/2020
    FCA guidance for mortgage lenders, mortgage administrators, home purchase providers and home purchase administrators as the coronavirus situation develops.
  6. Final notice 2016: Timothy Alan Roberts [pdf]

    Final notices Published: 08/04/2016 Last modified: 11/04/2016
    This final notice refers to breaches of APER 1 and APER 6 related to the unfair treatment of customers in the investment adviser sector. We imposed a fine and prohibition.
  7. FCA Decision Notice 2013: Andrew Peter Wilkins [pdf]

    Decision notices Published: 04/10/2013 Last modified: 04/06/2015
    This decision notice refers to breaches of PRIN 6 related to financial promotions and unfair treatment of customers in the investment advisers and platforms sector. We imposed a fine and partial prohibition.
  8. Final Notice 2018: Vanquis Bank Limited [pdf]

    Final notices Published: 27/02/2018 Last modified: 28/03/2018
    This FCA final notice (Vanquis Bank Limited) refers to breaches of PRIN 6 and PRIN 7 related to unfair treatment of customers in the consumer credit sector. We imposed a fine and restitution.
  9. Final Notice 2015: Clydesdale Bank Plc [pdf]

    Final notices Published: 14/04/2015 Last modified: 14/04/2015
    This final notice refers to breaches of PRIN 6 and DISP related to unfair treatment of customers and complaints handling in the retail banks sector. We imposed a fine.
  10. FCA Final Notice 2014: HomeServe Membership Limited [pdf]

    Final notices Published: 13/02/2014 Last modified: 07/04/2015
    This final notice refers to breaches of PRIN 3, PRIN 6 and PRIN 7 related to mis-selling, complaints-handling, unfair treatment of customers, and remuneration in the general insurance and protection sector. We imposed a fine.