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Showing 251 to 260 of 751 search results for treatment of vulnerable customers.

  1. Mortgage Payment Protection Insurance (MPPI)

    Tasks for regulated firms Published: 24/02/2016 Last modified: 10/02/2023
    Read details of the agreement drawn up between the FCA and the MPPI industry to ensure customers receive fair treatment, outlining the action firms should take and where you can find further information.

  2. Wonga enters administration

    Press Releases Published: 30/08/2018 Last modified: 07/10/2020
    As required by law, the joint administrators wrote to all known creditors on 26 October 2018 providing them with their proposals for administration, which were approved on 9th November 2018

  3. Brexit resources

    Focus areas Published: 09/03/2018 Last modified: 12/08/2022
    This page lists our news and statements, speeches, publications and other pages related to Brexit.

  4. Final Notice 2015: Merlin Loans and Mortgages Limited [pdf]

    Final notices Published: 14/09/2015 Last modified: 14/09/2015
    This final notice refers to breaches of PRIN 6, PRIN 11, DISP and COND related to threshold conditions, failing to be open and co-operative, and unfair treatment of customers in the consumer credit sector. We imposed a cancellation.

  5. MyJar enters administration

    News stories Published: 22/12/2020 Last modified: 22/12/2020
    On 22 December 2020, MyJar Ltd, was placed into administration. David Clements, Paul Boyle and Anthony Murphy of Harrisons Business Recovery & Insolvency (London) Limited were appointed as Joint Administrators.

  6. News for WorldSpreads Customers

    News stories Published: 19/03/2012 Last modified: 23/04/2013
    On 18th March 2012, we confirmed that WorldSpreads Limited, a spreadbetting company, entered the Special Administration regime (SAR).

  7. Countdown to the Consumer Duty

    Speeches Published: 10/05/2023 Last modified: 10/05/2023
    Speech by Sheldon Mills, Executive Director, Consumers and Competition at EY: Less than three months to go until the Consumer Duty Implementation webinar

  8. The treatment of politically exposed persons

    All firms Multi-firm reviews Published: 18/07/2024 Last modified: 18/07/2024
    The FCA has reviewed how effectively firms are following guidance on politically exposed persons for anti money-laundering purposes and proposed changes.

  9. Final Notice 2015: Paivi Grigg [pdf]

    Final notices Published: 11/12/2015 Last modified: 17/12/2015
    This final notice refers to breaches of APER 6 related to appointed representatives, culture/governance and unfair treatment of customers in the investment adviser sector . We imposed a fine.

  10. Transparency in insurance renewals

    Tasks for regulated firms Published: 08/03/2017 Last modified: 14/02/2023
    Find out how to make sure you are complying with our rules when renewing policies with your customers.
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