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Showing 261 to 270 of 751 search results for treatment of vulnerable customers.

  1. Leading the Way on Regulation

    Speeches Published: 16/05/2019 Last modified: 17/05/2019
    Speech delivered by Karina McTeague, Director of General Insurance and Conduct Specialists Supervision, at the British Insurance Brokers' Association (BIBA) Conference 2019.  

  2. Statement regarding Royal Bank of Scotland

    Press Releases Published: 29/11/2013 Last modified: 09/12/2016
    The Financial Conduct Authority (FCA) has now considered the reports published this week by Sir Andrew Large into lending practices at the Royal Bank of Scotland (RBS) and, separately, by Dr Lawrence Tomlinson into banks’ treatment of customers in

  3. Cash on Go enters administration

    Statements Published: 05/03/2020 Last modified: 05/03/2020
    Cash on Go enters administration

  4. FCA Final Notice 2014: Forex Capital Markets Limited (FXCM Ltd) and FXCM Securities Limited (FXCM Securities) [pdf]

    Final notices Published: 26/02/2014 Last modified: 07/04/2015
    This final notice refers to breaches of PRIN 6, PRIN 11, and COBS related to unfair treatment of customers, and failing to be open and co-operative in the trading firms sector. We imposed a fine and redress.

  5. IRHP: determining the level of redress

    Consumers Published: 26/04/2016 Last modified: 14/12/2021
    IRHP: determining the level of redress.

  6. FCA Final Notice 2014: Yorkshire Building Society [pdf]

    Final notices Published: 28/10/2014 Last modified: 07/04/2015
    This final notice refers to breaches of PRIN 6, PRIN 3, MCOB related to unfair treatment of customers, complaints-handling in the mortgages, building society sector. We imposed a fine.

  7. Final Notice 2018: Larksway Investments Limited (in Liquidation) [pdf]

    Final notices Published: 27/11/2018
    This final notice refers to breaches of COND, DISP, PRIN 6 and PRIN 11 related to threshold conditions, unfair treatment of customers and failing to be open and co-operative in the Insurance Mediation sector. We imposed a cancellation.

  8. Regulating for better outcomes - next steps in consumer credit

    Speeches Published: 08/10/2021 Last modified: 08/10/2021
    Speech by Nisha Arora, Director of Consumer and Retail Policy, given at Westminster Business Forum

  9. Conduct Risk Briefing

    Speeches Published: 28/11/2014 Last modified: 28/11/2014
    Speech by Robert Taylor, Head of Wealth Management & Private Banking, at the FCA. This is the text of the speech as drafted, which may differ from the delivered version.

  10. About the FCA

    About us What we do Published: 19/04/2016 Last modified: 26/04/2024
    The FCA regulates the conduct of nearly 45,000 businesses in the UK to ensure that financial markets work well. Find out more about our role.
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