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Showing 301 to 310 of 751 search results for treatment of vulnerable customers.
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The business of social purpose
A speech by Jonathan Davidson, Executive Director of Supervision – Retail and Authorisations, on the business of social purpose. -
FCA publishes Future Approach to Consumers
The FCA has published its ‘FCA Mission – Our Future Approach to Consumers’ in 2017. -
Changes in mortgage regulation
Speech by Jonathan Davidson, Director of Supervision – Retail and Authorisations, delivered at the Council of Mortgage Lenders conference, London. This is the text of the speech as drafted, which may differ from the delivered version. -
Meeting the growth challenge
Speech by Martin Wheatley, Chief Executive, the FCA, at the British Insurance Brokers’ Association (BIBA) conference, ExCel Centre, London. This is the text of the speech as drafted, which may differ from the delivered version. -
FCA Final Notice 2014: Stonebridge International Insurance Limited [pdf]
This final notice refers to breaches of PRIN 3 and PRIN 6 related to unfair treatment of customers, mis-selling, and culture/governance in the general insurance and protection sector. We imposed a fine and redress. -
Final Notice 2017: Bluefin Insurance Services Limited [pdf]
This final notice refers to breaches of PRIN 3 and PRIN 7 related to conflicts of interest, culture/governance and unfair treatment of customers in the general insurance and protection sector. We imposed a fine. -
Advancis Ltd enters administration
Advancis Ltd is a high cost and guarantor lender, which lends money to customers for up to 60 months. -
Information for newly authorised firms
As a newly authorised firm, learn about the systems you'll use and important things you need to know. -
Final Notice 2023: Lighthouse Advisory Services Limited [pdf]
This Final Notice refers to breaches of Principles 9 related to the provision of unsuitable defined benefit pension transfer advice in the pensions sector. We published a public censure -
Support during challenging times
As part of Mental Health Week 2023, Laura Dawes talks about her experience of living with anxiety.