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Showing 311 to 320 of 751 search results for treatment of vulnerable customers.

  1. Statement on RBS’s Global Restructuring Group

    Statements Published: 30/01/2018 Last modified: 30/01/2018
    treatment of small and medium-sized enterprise customers transferred to its Global Restructuring Group.

  2. Consumer credit qualitative research

    News stories Published: 01/04/2014 Last modified: 05/06/2014
    credit cards. unauthorised overdrafts. low income consumers potentially leading to vulnerable consumers. ... understand the customer experience and journey in different consumer credit markets and compare and contrast these.

  3. Complaints handling review findings

    Multi-firm reviews Published: 15/08/2018 Last modified: 15/08/2018
    The findings of our review of how Non-deposit Taking Mortgage Lenders (NDTMLs) and Mortgage Third-Party Administrators (MTPAs) handle complaints.

  4. Women’s Economic Empowerment TechSprint 2021

    Published: 08/06/2021 Last modified: 08/06/2021
    Women’s Economic Empowerment TechSprint 2021

  5. Investigation opening criteria

    How we operate Published: 22/04/2016 Last modified: 21/02/2022
    Factors the FCA considers when deciding to open an investigation, including how it detects and assesses serious misconduct

  6. PerfectHome enters administration

    News stories Published: 28/03/2022 Last modified: 28/03/2022
    On 25 March 2022, Temple Finance Limited, trading as PerfectHome, was placed into administration. Rob Harding and David Soden of Teneo Financial Advisory Limited were appointed as joint administrators.

  7. Statement on RBS GRG report publication

    Statements Published: 08/12/2017 Last modified: 08/12/2017
    Report following the independent review of Royal Bank of Scotland’s (RBS) treatment of small and medium-sized enterprise (SME) customers transferred to its Global Restructuring Group (GRG).

  8. Cash-based money laundering

    Tasks for firms Published: 24/04/2023 Last modified: 24/04/2023
    Find out about the FCA's work on reducing money laundering through cash deposits at the Post Office and their current expectations of firms’ controls. 

  9. Financial promotions data 2022

    Data Published: 03/02/2023 Last modified: 03/02/2023
    The FCA publishes data on the number of financial promotions that it has taken action on to mitigate non-compliance with the FCA's rules. This data is for January 2022 to 31 December 2022.

  10. Final Notice 2022: Pembrokeshire Mortgage Centre Limited (trading as County Financial Consultants) (in liquidation) [pdf]

    Final notices Published: 02/12/2022
    This Final Notice (Pembrokeshire Mortgage Centre Limited (trading as County Financial Consultants)) refers to breaches of Principles 3, 7 and 9 related to the provision of unsuitable defined benefit pension transfer advice in the pensions sector. We
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