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Showing 371 to 380 of 751 search results for treatment of vulnerable customers.

  1. FCA publishes final report in relation to RBS GRG

    Press Releases Published: 13/06/2019 Last modified: 13/06/2019
    The Financial Conduct Authority (FCA) has today published the final report on its investigation in to Royal Bank of Scotland’s (RBS) treatment of small and medium-sized enterprise (SME) customers transferred to its Global Restructuring Group (GRG).

  2. The Importance of Diversity

    Speeches Published: 05/02/2019 Last modified: 08/02/2019
    Speech by Andrew Bailey, Chief Executive of the FCA, at the PIMFA Wealth of Diversity Conference 2019.

  3. Naylors Finance Limited enters administration

    News stories Published: 20/09/2023 Last modified: 20/09/2023
    On 18 September 2023 Naylors Finance Limited – a high-cost lending firm – entered into administration.

  4. Operational resilience insights for insurance firms

    Firms General insurers and insurance intermediaries Published: 24/03/2022 Last modified: 31/01/2023
    Our rules come into force on 31 March 2022. Use these insights to review your firm’s approach and consider what actions you need to take.

  5. Final notice 2019: The Prudential Assurance Company Limited [pdf]

    Final notices Published: 30/09/2019
    This Final Notice (The Prudential Assurance Company Limited) refers to breaches of PRIN 3 and PRIN 6 and relates to mis-selling and the unfair treatment of customers in the pensions sector. We imposed a fine.

  6. Consumer credit – Ongoing service and end of agreement

    Consumer credit firms Published: 26/04/2019 Last modified: 03/02/2023
    We outline why your commitment to customers does not end after they enter into an agreement with you.

  7. Cryptoassets: AML / CTF regime - Registering with the FCA

    Published: 22/03/2023 Last modified: 01/07/2024
    You must register with us if you want to provide cryptoasset services that come within the scope of money laundering regulations. Find out if this applies to you and how to register.

  8. Other interventions

    Focus areas Published: 22/07/2019 Last modified: 29/06/2023
    What the FCA is doing to assess creditworthiness, address harm in motor finance, study the credit information market, review the Consumer Credit Act and consider alternatives to high-cost credit.

  9. CashEuroNet UK LLC enters administration

    News stories Published: 25/10/2019 Last modified: 11/08/2023
    On 25 October, CashEuroNet UK LLC, trading as QuickQuid, Pounds to Pocket and Onstride, was placed into administration. Chris Laverty, Trevor O’Sullivan and Andrew Charters from Grant Thornton UK LLP were appointed as Joint Administrators.

  10. FCA to consult on mortgage payment shortfall remediation guidance

    Press Releases Published: 19/10/2016 Last modified: 25/10/2016
    The Financial Conduct Authority (FCA) has today announced that it will consult on new guidance on the treatment of customers with mortgage payment shortfalls (commonly referred to as arrears). This guidance covers remediation for mortgage customers
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