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Showing 441 to 450 of 751 search results for treatment of vulnerable customers.
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Is it a Wonderful Life?
Speech by Charles Randell, Chair, FCA delivered at the Retail Banking Conference 2019 in London -
Speech: Beyond economics?
They say financial consumers are especially vulnerable as many financial products are credence or experience services, given suppliers’ need to pursue profit which, they argue, is both the strength and weakness ... In our big data work on credit cards -
Getting affordability right in consumer credit
Speech by Jonathan Davidson, Director of Supervision – Retail and Authorisations at the FCA, at Credit Summit, London. -
Financial promotions quarterly data 2022 Q2
We publish data on the number of financial promotions that it has taken action on to mitigate non-compliance with the our rules. This data is for 1 April 2022 to 30 June 2022. -
Retail Prices Index changes and DB pension transfer redress
We will amend our Finalised Guidance for firms on how to calculate redress for unsuitable DB transfers in mid-March 2021 to reflect Government changes to the way that the Retail Prices Index (RPI) inflation measure is calculated from 2030. -
What firms should focus on
The FCA's key messages for firms on unfair contract terms and examples of good and poor practice. -
Consumer Credit and the FCA: one year on
more) loans where the margins are greater (because the risk of customers defaulting on the loan are much smaller). ... viability of the market under different scenarios; and the potential risk of vulnerable people turning to unlicensed lenders. -
Outcomes-focussed regulation: a measure of success?
Speech by Charles Randell, Chair of the FCA and PSR, to the Building Societies Association -
FCA confirms biggest shake-up to the overdraft market for a generation
The Financial Conduct Authority (FCA) has today confirmed it is introducing reforms to fix a dysfunctional overdraft market. These changes will make overdrafts simpler, fairer, and easier to manage and will protect the millions of consumers that use -
Credit broking, debt management and price comparison websites
Poor standards in credit broking and debt management can lead to significant harm for vulnerable consumers, and the FCA started to intervene in these markets in 2014. Find out more.