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Showing 451 to 460 of 751 search results for treatment of vulnerable customers.

  1. UK’s cash infrastructure and consumer research

    External research Published: 23/07/2021 Last modified: 23/07/2021
    The FCA provides a broad overview of the access to cash evidence base, including the impact of coronavirus (Covid-19), which will inform the FCA's ongoing work on access to cash. 

  2. 2017 Disclosure Log

    Last modified: 16/11/2023
    The aim of the FCA's Disclosure Log is to keep information that it has released under the Freedom of Information Act and which it thinks is of wider public interest. Find the Disclosure Log for 2017. 

  3. Information on current account services – complete set

    News stories Published: 15/02/2019 Last modified: 15/02/2019
    Last year, we set out how the main current account providers in the UK were publishing better information about the services they offer to consumers and to small businesses, and how far their customers recommend them. Today sees the publication of

  4. Methodology note on calculating capital pressures

    Statements Published: 27/03/2013 Last modified: 29/03/2013
    In November 2012 the interim Financial Policy Committee recommended that the FSA takes action to ensure that the capital of UK banks and building societies reflects a proper valuation of their assets, a realistic assessment of future conduct costs

  5. Dear CEO letter – fair treatment of long-standing customers in the life insurance sector [pdf]

    Correspondence Published: 04/03/2016 Last modified: 04/03/2016

  6. Pensions and Retirement income: our guidance for firms

    Life insurers and pension providers Published: 07/04/2020 Last modified: 13/02/2023
    The FCA's guidance for pension providers and DB transfer advisers, as the coronavirus (Covid-19) pandemic develops.

  7. The FCA and our approach to Building Societies

    Speeches Published: 03/09/2013 Last modified: 11/09/2013
    Speech by Linda Woodall, Director of Mortgage & Consumer Lending Subdivision at the FCA, to the Building Societies Association (BSA).

  8. FCA publishes its Business Plan for 2018/19

    Press Releases Published: 09/04/2018 Last modified: 11/04/2024
    The FCA has published its Business Plan for 2018/19 which sets out the key priorities for the coming year.

  9. FCA confirms proposals in the event of a no-deal Brexit

    Press Releases Published: 28/02/2019 Last modified: 15/03/2019
    The Financial Conduct Authority (FCA) has published near-final rules and guidance that will apply in the event the UK leaves the EU without an implementation period.  As most of the changes proposed will be made under powers given to the FCA under

  10. FCA confirms the increase in thresholds for contactless payments

    Press Releases Published: 03/03/2021 Last modified: 03/03/2021
    The Financial Conduct Authority (FCA) has confirmed changes to its rules to allow for an increase in the single transaction contactless payment threshold from £45 to £100. The contactless threshold for multiple transactions will also increase from
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