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Showing 51 to 60 of 751 search results for treatment of vulnerable customers.
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Business Plan 2024/25
Our Business Plan details the work we'll do over the next 12 months to help deliver the commitments in our Strategy. -
Improving access to insurance
Speech by Christopher Woolard, Executive Director of Strategy and Competition at the FCA, delivered at the FCA Insurance Access event. -
FCA outcomes and metrics
The FCA is committed to being clear about how it is accountable for its progress. On this page the FCA sets out its outcomes and the metrics it will use to measure them. -
Nikhil Rathi – APM opening remarks 2022
Opening remarks by Nikhil Rathi, Chief Executive of the FCA delivered at the FCA's 2022 Annual Public Meeting. -
Consumer Credit Seminar
Speech by Linda Woodall, Director of Mortgage and Consumer Lending of the FCA. -
Occasional Paper No. 8: Consumer Vulnerability
Stimulating debate and interest around the subject of consumer vulnerability so that firms better understand the issue and act appropriately. -
FCA sets out priorities for 2020/21
The Financial Conduct Authority (FCA) has today set out its business priorities for the year ahead – with specific focus on the challenges presented by the Coronavirus (Covid-19) pandemic. -
FG20/3: Branch and ATM closures or conversions
This guidance sets out our expectation that firms should consider the impact of a planned closure or conversion of branches or ATMs on their customers’ everyday banking needs. -
Improving the consumer experience
Speech by Christopher Woolard, Director of Policy, Risk & Research at the FCA, to the Tax Incentivised Savings Association (TISA) Annual Conference, London. This is the text of the speech as drafted, which may differ from the delivered version. -
Ageing population and financial services
Speech by Linda Woodall, Director of Life Insurance and Financial Advice, delivered at the Ageing Population Occasional Paper launch event.