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Showing 611 to 620 of 751 search results for treatment of vulnerable customers.
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Balancing regulatory objectives in the dynamic consumer credit market
Speech by Jonathan Davidson, Director of Supervision – retail and authorisations at the FCA, at the Future of Lending Conference. -
FCA reveals the financial experiences of people in the UK: People in the East Midlands are least likely to be to be struggling to pay bills or over-indebted compared to rest of UK
The Financial Conduct Authority (FCA) has today published the latest analysis of its Financial Lives survey. Today’s report puts the spotlight on the financial situation of people across the UK and highlights where in the UK people may be more -
Debt management firms still failing Britain’s most vulnerable consumers, says FCA
Free-to-customer’ firms were generally of a higher standard but there is still room for improvement. ... vulnerable customers encouraged to purchase products and services which were not suitable and impeded their ability to repay their debts. -
Current account services providers' links
The FCA provides Tables of providers’ website links and API locations for information about current account services for each brand. -
Five individuals banned and fined for causing losses to pension customers
The FCA has prohibited five directors of financial advice firms from working in financial services and fined them over £1 million, after they caused significant losses to pension customers. -
Karina McTeague speech on retail banking and payments at the PayExpo 2017
Speech delivered by Karina McTeague, Director of Retail Banking Supervision at the FCA, at the PayExpo 2017 on changes within the payments landscape. -
Pension freedoms data collection exercise: analysis and findings
Consumer access to the pension freedoms. Financial advice requirements and the treatment of insistent customers. ... It will also assist us in providing input into HM Treasury’s consultation on pension transfers and any barriers faced by customers -
Guidance for firms supporting their existing mortgage borrowers impacted by the rising cost of living
The FCA is consulting on draft guidance explaining a range of options firms have to support customers, including varying a contract for forbearance purposes. -
Finalised Guidance: Consumer credit and coronavirus: updated guidance for firms
This guidance applies in the exceptional circumstances arising out of the coronavirus (Covid-19) pandemic and its impact on the financial situation of consumer credit customers. -
Automated advice: existing rules and guidance
Before applying for Innovation Pathways, read our existing rules and guidance to check whether your question is covered.