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Showing 621 to 630 of 751 search results for treatment of vulnerable customers.

  1. TR15/2: Structured Products: Thematic Review of Product Development and Governance

    Thematic reviews Published: 05/03/2015 Last modified: 12/01/2023
    Our recent work in the structured products market has focused on better understanding consumer behaviour and the way that firms approach product development and governance.

  2. FCA starts countdown to PPI complaints deadline with advertising campaign featuring Arnold Schwarzenegger

    Press Releases Published: 29/08/2017 Last modified: 29/08/2017
    Arnold Schwarzenegger will feature in a new campaign designed to create awareness of the deadline to make a complaint about Payment Protection Insurance (PPI).

  3. The retrospective application of rules: feedback on the call for examples

    News stories Published: 22/01/2015 Last modified: 19/11/2021
    We asked firms to provide examples of the retrospective application of regulatory rules

  4. CP15/41: Increasing transparency and engagement at renewal in general insurance markets

    Consultation papers Published: 03/12/2015 Last modified: 13/10/2016
    Rules that require additional disclosure when customers have renewed the same product four times or more. ... We also remind firms of their obligations to treat customers fairly when developing their overall approach to renewal pricing and in their

  5. FCA finalises its expectation for firms on maintaining access to cash for customers

    Press Releases Published: 14/09/2020 Last modified: 18/09/2020
    The FCA has set out its expectations for the steps firms should take when considering closing branches or ATMs, or converting a free to use ATMs to pay to use.

  6. FCA prohibits and fines Omar Hussein for pension switching advice failings

    Press Releases Published: 15/10/2021 Last modified: 15/10/2021
    The FCA has fined Omar Hussein for providing reckless and unsuitable pension switching advice. Mr Hussein has been fined £116,000.

  7. FCA fines Prudential £23,875,000 for failures relating to non-advised annuities sales

    Press Releases Published: 30/09/2019 Last modified: 30/09/2019
    The Financial Conduct Authority (FCA) has fined The Prudential Assurance Company Limited (Prudential) £23,875,000 for failures related to non-advised sales of annuities. 

  8. City Week: how regulation can help the UK lead in Fintech

    Speeches Published: 26/04/2023 Last modified: 20/03/2024
    Speech by Emily Shepperd, FCA Chief Operating Officer and ED Authorisations, delivered at the Culture and Conduct Forum for the Financial Services Industry.

  9. FCA bans Lee Morgan for British Steel Pension Scheme advice failings

    Press Releases Published: 28/06/2023 Last modified: 28/06/2023
    The FCA has banned Denis Lee Morgan of Pembrokeshire Mortgage Centre Limited (in liquidation) (PMC) from advising any customers on pension transfers and pension opt outs, and from holding any senior management function in a regulated firm. 

  10. Consumer Investments Strategy - 2 Year Update

    Corporate documents Published: 08/12/2023 Last modified: 13/05/2024
    The FCA provides a 2 year update on its progress against the workstreams and outcomes it committed to in its Consumer Investments Strategy in September 2021.
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