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Showing 641 to 650 of 751 search results for treatment of vulnerable customers.

641. FCA statement on super-complaint from Citizens Advice to the CMA on excessive prices for disengaged consumers

     Statements Published: 28/09/2018 Last modified: 28/09/2018
     Citizens Advice today submitted a super-complaint to the Competition and Markets Authority (CMA) calling on it to identify remedies and recommendations to put an end to the penalty paid by loyal and disengaged consumers. The super-complaint covers

642. Update on mortgages, consumer credit, banking and payments during coronavirus

     Statements Published: 27/01/2021 Last modified: 27/01/2021
     We are publishing an update on issues relating to mortgages, consumer credit, banking and payments during coronavirus. This confirms our finalised guidance on repossessions for mortgages and consumer credit, as well as the FCA’s intention to

643. Latest news and FAQs for CF Arch cru investors

     News stories Published: 17/12/2012 Last modified: 19/11/2021
     Investors in the CF Arch cru funds can get their adviser to review the way the investment was sold, to see if they are entitled to compensation

644. Insights from the 2020 Cyber Coordination Groups

     Research notes Published: 29/04/2021 Last modified: 29/04/2021
     Overview and insight from the latest quarterly Cyber Coordination Group meeting

645. FCA publishes a Discussion Paper on the client money distribution rules and the Special Administration Regime

     Press Releases Published: 09/03/2016 Last modified: 09/03/2016
     The SAR sets out three special objectives for administrators:. to return client assets to customers as soon as reasonably practicable. ... assets are returned as soon as possible to customers after the failure of an investment firm.

646. FCA fines RBS, NatWest and Ulster Bank Ltd £42 million for IT failures

     Press Releases Published: 20/11/2014 Last modified: 20/11/2014
     The IT failure affected over 6.5 million customers in the United Kingdom for several weeks. ... This caused the IT incident that disrupted customers’ ability to use banking facilities on 20 June 2012.

647. FS20/14: Mortgages and coronavirus: additional guidance for firms – feedback on draft guidance for mortgages

     Feedback statements Published: 14/09/2020 Last modified: 14/09/2020
     Our guidance published in June 2020 will continue to provide support for those impacted by coronavirus until 31 October 2020 – with consumers able to take a first or second 3 month payment deferral until this date.

648. Compliance, Culture and Evolving Regulatory Expectations

     Speeches Published: 26/04/2021 Last modified: 26/04/2021
     Speech by Mark Steward, Executive Director of Enforcement and Market Oversight.

649. FCA secures contract changes for buy-now-pay-later customers as more consumers use the product

     Press Releases Published: 31/10/2023 Last modified: 31/10/2023
     FCA research shows that there has been a significant increase in the use of buy-now-pay-later (BNPL).

650. Action needed to ensure good outcomes for later life mortgage borrowers

     Multi-firm reviews Published: 14/09/2023 Last modified: 14/09/2023
     Key findings of multi-firm work on later life mortgage advertising and advice.