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Showing 701 to 710 of 751 search results for treatment of vulnerable customers.

  1. FCA bans Keith Dickinson and Andrew Allen for British Steel Pension Scheme advice failings, with £155k to be paid in compensation

    Press Releases Published: 13/09/2023 Last modified: 13/09/2023
    Keith Dickinson and Andrew Allen of Mansion Park Limited (Mansion Park) have been banned from advising customers on pension transfers and pension opt-outs.
  2. TR14/3 - Thematic Review - Mortgage lenders’ arrears management and forbearance

    Thematic reviews Published: 25/02/2014 Last modified: 30/11/2021
    This report summarises the key findings of our thematic review of mortgage lenders’ arrears management and forbearance.
  3. FCA responds to independent reviews into its regulation of London Capital & Finance and Connaught

    Press Releases Published: 17/12/2020 Last modified: 17/12/2020
    The FCA has responded to the independent investigations of its supervision of London Capital & Finance plc (LCF) and Connaught Income Fund Series 1 and connected companies (Connaught)
  4. FCA announces proposals to further support motor finance and high cost credit customers

    Press Releases Published: 03/07/2020 Last modified: 03/07/2020
    The FCA has today announced proposals which would provide continued support for users of motor finance and high cost credit products, who continue to face payment difficulties due to coronavirus (Covid-19).
  5. Coronavirus and customers in temporary financial difficulty: draft updated guidance for insurance and premium finance firms

    Policy and guidance Guidance consultations Published: 24/07/2020 Last modified: 24/07/2020
    We propose to extend the guidance for insurance and premium finance firms for a further three months, until 31 October 2020
  6. Finalised Guidance: Consumer Credit and coronavirus: updated Tailored Support Guidance for firms

    Finalised guidance Published: 27/01/2021 Last modified: 27/01/2021
    This guidance applies in the exceptional circumstances arising out of the coronavirus (Covid-19) pandemic and its impact on the financial situation of consumer credit customers.
  7. FCA fines Barclays £72 million for poor handling of financial crime risks

    Press Releases Published: 26/11/2015 Last modified: 26/11/2015
    This contains guidance on steps firms can take to reduce their financial crime risk, including in their dealings with high risk and PEP customers. ... Politically Exposed Persons (PEPs) are individuals whose prominent position in public life may make
  8. Consumer Investments Strategy – 1 year update

    Corporate documents Published: 18/10/2022 Last modified: 15/06/2023
    The FCA provides an update on its progress against the workstreams and outcomes it committed to in its Consumer Investments Strategy in September 2021.
  9. Advice firms demonstrate some good practice on due diligence but greater consistency needed

    Press Releases Published: 19/02/2016 Last modified: 19/02/2016
    The relevant regulatory requirements and guidance are:. Principle for business 9: A firm must take reasonable care to ensure the suitability of its advice and discretionary decisions for any customer who
  10. Almost 4,000 customers due redress totalling £1.7 million from payday firm CashEuroNet, says FCA

    Press Releases Published: 04/11/2015 Last modified: 04/11/2015
    Almost 4,000 customers due redress totalling £1.7 million from payday firm CashEuroNet, says FCA. ... The 3,940 affected customers will receive redress totaling £1.7 million as follows:.