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Showing 711 to 720 of 751 search results for treatment of vulnerable customers.

  1. FCA reveals urban-rural differences in how consumers experience financial services

    Press Releases Published: 20/06/2018 Last modified: 20/06/2018
    The Financial Conduct Authority (FCA) has today published the latest analysis from its Financial Lives survey. Today’s report puts the spotlight on the financial situation of people across the UK and highlights where in the UK people may be more

  2. Coronavirus and customers in financial difficulty: draft additional guidance for insurance and premium finance firms

    Guidance consultations Published: 16/10/2020 Last modified: 30/11/2020
    The FCA has announced proposals to help customers who hold insurance and premium finance products and who continue to face financial difficulties because of coronavirus (Covid-19).

  3. Prisoners, wellness programmes and the rats of Hanoi: why the FCA tests its interventions

    Speeches Published: 01/10/2018 Last modified: 05/10/2018
    Speech by Christopher Woolard, Executive Director of Strategy and Competition at the FCA, delivered at the UK Competition Network conference, London.

  4. How can we ensure that Big Data does not make us prisoners of technology?

    Speeches Published: 11/07/2018 Last modified: 11/07/2018
    Speech by Charles Randell, Chair, Financial Conduct Authority and Payment Systems Regulator, delivered at Reuters Newsmaker event, London.

  5. Coronavirus and customers in temporary financial difficulty: updated guidance for insurance and premium finance firms

    Firms Finalised guidance Published: 11/08/2020 Last modified: 30/10/2020
    This guidance sets out measures to help customers who hold insurance and premium finance products and who are in financial difficulty because of coronavirus.

  6. FCA response to FSB’s Super-Complaint - requiring personal guarantees for business loans

    Corporate documents Published: 05/03/2024 Last modified: 05/03/2024
    On 08 December 2023, we received a super-complaint from the Federation of Small Businesses (FSB). This is the first super-complaint we have received since the super-complaint regime was applied to the FCA in 2013.

  7. Gaming trading: how trading apps could be engaging consumers for the worse

    Research articles Published: 21/11/2022 Last modified: 01/02/2023
    You may be familiar with the jumping green owl celebrating your completion of a Duolingo language lesson. Or perhaps you compete against your friends on Strava to run the most miles in a month. These are all examples of gamification – the use of

  8. FCA sets out potential remedies to tackle concerns about general insurance pricing

    Press Releases Published: 04/10/2019 Last modified: 04/10/2019
    The FCA has today published the interim report of its market study into the pricing of home and motor insurance.

  9. FCA analysis reveals there are fewer than 1 million interest-only mortgages outstanding

    Press Releases Published: 15/08/2023 Last modified: 15/08/2023
    The number of interest-only (750,000) and part-interest-only (245,000) mortgages has halved since 2015, new FCA analysis has found

  10. FCA publishes new data on savings interest rates and announces new rules coming into effect

    Press Releases Published: 01/12/2016 Last modified: 01/12/2016
    The Financial Conduct Authority (FCA) has today published the third and final ‘sunlight remedy’ data set, showing the lowest interest rates available from 32 providers of cash savings accounts and easy access cash ISAs. This is part of the
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