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Showing 721 to 730 of 751 search results for treatment of vulnerable customers.

721. Occasional Paper No. 7: Stimulating Interest: Reminding savers to act when rates decrease

     Occasional papers Published: 20/01/2015 Last modified: 20/01/2015
     Reminders make a notable difference to switching behaviour in savings accounts around the time of interest rate decreases.

722. Rent-to-own, buy-now pay-later and pawnbroking agreements and coronavirus: draft temporary guidance for firms

     Guidance consultations Published: 17/04/2020 Last modified: 30/11/2020
     The FCA's guidance to regulated firms that enter into rent-to-own (RTO), buy-now pay-later (BNPL) (as defined in the FCA Handbook), or pawnbroking agreements and applies in the exceptional circumstances arising out of the coronavirus (Covid-19)

723. Occasional Paper No. 12: Encouraging consumers to act at renewal: Evidence from field trials in the home and motor insurance markets

     Occasional papers Published: 03/12/2015 Last modified: 03/12/2015
     Our survey evidence for a home insurer suggests that customers underestimate the benefits of shopping around and overestimate the amount of time it takes. ... We find little evidence of price increases at renewal for customers at the two motor insurers,

724. FCA fines Pembrokeshire Mortgage Centre Ltd £2.4m for serious failings in relation to the British Steel Pension Scheme

     Press Releases Published: 02/12/2022 Last modified: 02/12/2022
     The FCA has fined Pembrokeshire Mortgage Centre Limited (PMC) (trading as County Financial Consultants) (in liquidation) £2,354,331 for giving consumers unsuitable advice to transfer out of the British Steel Pension Scheme and other defined benefit

725. FCA fines financial advice firm and bans Arthur Cobill and William Hofstetter for British Steel Pension Scheme advice and oversight failings

     Press Releases Published: 11/03/2024 Last modified: 11/03/2024
     The FCA has fined Inspirational Financial Management Ltd (IFM), which is in administration, £897,840.

726. From Diocletian to pay day loans: what can we learn from successful and unsuccessful price regulation?

     Speeches Published: 27/02/2018 Last modified: 27/02/2018
     Speech by Mary Starks, Director of Competition and Chief Economist at the FCA, delivered at the Social Market Foundation (SMF) lecture, London.

727. Investing in outcomes: a regulatory approach to deliver for consumers, markets and competitiveness

     Speeches Published: 14/03/2024 Last modified: 14/03/2024
     Speech by Nikhil Rathi, FCA Chief Executive delivered at the Morgan Stanley European Financials Conference.

728. FCA announces proposals for further support to consumer credit borrowers impacted by coronavirus

     Press Releases Published: 04/11/2020 Last modified: 04/11/2020
     As a result of increasing restrictions announced in recent weeks, we are proposing to enhance measures to provide further support to consumers impacted by coronavirus.

729. FCA and City Corporation collaborate to help innovative companies drive recovery from coronavirus

     Press Releases Published: 16/07/2020 Last modified: 16/07/2020
     The FCA and the City of London Corporation will collaborate on the pilot of a ‘digital sandbox’ to support innovative firms tackling challenges caused by the coronavirus pandemic.

730. FCA fines Swinton Group Limited £7.38 million for mis-selling monthly add-on insurance policies

     Press Releases Published: 16/07/2013 Last modified: 17/09/2013
     The Financial Conduct Authority (FCA) has fined Swinton Group Limited (Swinton), one of the largest insurance retailers on the high street, £7,380,400 for mis-selling. The FCA found that Swinton’s aggressive sales strategy meant that it failed to