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Showing 741 to 750 of 751 search results for treatment of vulnerable customers.

  1. Beesley lecture: Economics, technology and data - Redefining the future of conduct regulation

    Speeches Published: 14/11/2014 Last modified: 20/10/2015
    in all probability, that the customer will return to them for a second, third, fourth (or more) loans where the margins are greater (because the risk of customers defaulting on the ... to us about testing new ideas or techniques that could improve
  2. FCA announces proposals to fundamentally reform the way banks charge for overdrafts and extends protections for other high-cost credit products

    Press Releases Published: 18/12/2018 Last modified: 11/04/2024
    The FCA has announced the next package of measures forming part of its high-cost credit review.
  3. Consumer credit countdown – Review into debt collection practices of payday lenders starts on day one of FCA regulation

    Press Releases Published: 12/03/2014 Last modified: 30/09/2016
    The review will look at how high-cost short term lenders treat their customers when they are in difficulty. ... The FCA’s thematic review into the arrears management practices and treatment of borrowers in difficultly by payday lenders will commence on
  4. Rent-to-own, buy-now pay-later and pawnbroking agreements and coronavirus: temporary guidance for firms

    Finalised guidance Published: 24/04/2020 Last modified: 30/11/2020
    FCA temporary guidance applies to regulated firms that enter into rent-to-own (RTO), buy-now pay-later (BNPL) (as defined in the FCA Handbook), or pawnbroking agreements.
  5. PS14/16: Detailed rules for the price cap on high-cost short-term credit - Including feedback on CP14/10 and final rules

    Policy statements Published: 11/11/2014 Last modified: 07/02/2022
    On 2 January 2015, we introduced a price cap on what high-cost short-term credit lenders can charge.
  6. High Court orders illegal pension introducers Avacade, Alexandra Associates and their directors to pay £10,715,000 restitution to consumers

    Press Releases Published: 10/08/2020 Last modified: 20/08/2020
    The two companies and three individuals must pay restitution to members of the public who were induced to transfer their pensions into self-invested personal pensions (SIPPs).
  7. How innovation and regulation in financial services can drive the UK's economic growth

    Speeches Published: 29/06/2023 Last modified: 29/06/2023
    Speech by Sheldon Mills, Executive Director, Consumers and Competition delivered at the CityUK Annual Conference 2023.
  8. FCA proposes new rules to help consumers with pre-existing medical conditions access suitable travel insurance

    Press Releases Published: 15/07/2019 Last modified: 23/07/2019
    The Financial Conduct Authority (FCA) has today launched a consultation on proposals designed to help consumers with pre-existing medical conditions (PEMCs) have better access to travel insurance products.
  9. FS21/2: Approach to Repossessions: Updated Tailored Support Guidance for firms - Feedback on draft guidance for mortgages and consumer credit

    Feedback statements Published: 27/01/2021 Last modified: 27/01/2021
    We have updated our guidance to firms on our approach to repossessions from 31 January 2021.
  10. Unit-linked funds’ governance review (follow up to PS18/8): findings and next steps

    Multi-firm reviews Published: 24/09/2019 Last modified: 16/08/2023
    We reviewed firms’ governance practices covering the value provided by unit-linked funds.